Assistant Chief Information Officer (Assistant Director - Information Technology Department)

The Opportunity At the center of one of the most dynamic technology ecosystems in the world, the City of San José offers a rare opportunity for a forward‑thinking technology executive to shape the future of public service delivery at scale. As the Assistant Chief Information Officer, you will help lead a nationally recognized municipal IT organization that is redefining how local government leverages innovation, data, and emerging technologies – including artificial intelligence – to better serve a diverse and rapidly evolving community. This role sits at the intersection of strategy, operations, and impact, partnering closely with executive leadership to modernize systems, strengthen cybersecurity, and build a culture of collaboration and continuous improvement across the enterprise. The Information Technology Department The Information Technology Department’s (ITD) mission is to enrich the quality of life in San José through innovation, collaboration, and engagement. ITD advances this mission by delivering reliable business and infrastructure systems, strengthening cybersecurity resilience, enabling data management and business intelligence, promoting responsible use of Artificial Intelligence (AI), and supporting productivity and collaboration solutions. ITD operates four primary service portfolios: Business Solutions: Responsible for Enterprise Resource Planning (ERP) systems, database administration, software development and enhancements, integration, and maintenance of enterprise information systems and associated reporting systems crucial to the City’s effective operations. Cybersecurity: Responsible for ensuring the security and operational resilience of the City’s information‑technology environment. Infrastructure and Operations: Responsible for delivering superior municipal services through resilient, high‑performance, and secure technology infrastructure. Administration and Strategic Support: Responsible for planning, execution, and management of technology resources. The Position The Assistant Chief Information Officer (ACIO) is the second highest technology leadership position for the City’s ITD organization. The ACIO partners with the Chief Information Officer (CIO) to lead and sustain an exceptional innovation and technology team, enabling the City to provide superior municipal services through advanced solutions and processes. The ACIO is responsible for the Business Solutions, Data & Business Intelligence functions and the Customer Contact Center – a total staff size of 51. Education & Experience Education: Bachelor’s degree from an accredited college or university in Information Technology, Computer Science, Information Systems Management, Business Administration, Public Administration, or a related field is required. A Master’s degree in a relevant discipline is preferred. Experience: Seven years of progressive, senior‑level experience in information technology, business management and/or administration, or operations with demonstrated growth in scope, responsibility, and organizational impact; including at least three years of direct supervisory and managerial experience leading multi‑disciplinary technology teams, including hiring, performance management, professional development, and labor relations in a complex organizational environment. Certifications: Advanced professional certifications such as PMP, ITIL, CISSP, CISM or equivalent are preferred. The Ideal Candidate A seasoned executive with a solid track record in staff development, mentorship, solving business challenges, project and program management, innovative solutions, service delivery excellence, and succession planning. Exceptional communication and interpersonal skills that forge genuine, lasting working relationships with staff, executive leadership, elected officials, and other key stakeholders. A strategic leader with political awareness, professionalism, and the ability to navigate complex organizational dynamics while keeping focus on outcomes that matter to the community. Ability to build cross‑departmental partnerships and drive trust and collaborations across the organization. Experience creating process improvements, efficiencies, and instilling best practices. Commitment to advancing racial equity and digital inclusion as foundational elements of a modern municipal IT organization. Passionate about mentoring and developing a strong team. Salary & Benefits Annual salary range: $184,968.42 – $298,804.74, including approximately five percent ongoing non‑pensionable compensation. Final salary determined by qualifications and experience. Retirement: City own defined benefit retirement plan with full reciprocity with CalPERS. Defined contribution plan option available. Health Insurance: City contributes 85% of the premium of the lowest cost non‑deductible plan. Dental Insurance: City contributes 100% of the premium for the lowest priced plan. Personal Time: Vacation accrued at a rate of three weeks per year, increasing to five weeks after 15 years of service. Executive Leave of 48 hours annually, up to 80 hours based on performance. Sick Leave: Accrued at approximately eight hours per month. Holidays: 15 paid holidays annually. Life Insurance: Term life policy equal to two times annual salary. Application & Selection Process Interested and qualified candidates are encouraged to apply immediately. The first review of candidates will be on Monday, May 11, 2026, but the City may close the recruitment at any time once a sufficiently strong pool of candidates has been established. To submit your interest, upload a cover letter and comprehensive résumé at This recruitment will be handled with strict confidentiality. References will not be contacted until mutual interest has been established. Equal Employment Opportunity The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. #J-18808-Ljbffr City of San Jose