General Manager

Benefits: Health insurance Opportunity for advancement Paid time off Parental leave Training & development Vision insurance Wellness resources 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance About the Role: As the General Manager, you will own full P&L responsibility, drive operational performance, and lead a team of managers, captains, and associates to deliver 5-star service every day. You will play a critical role in team development, sales execution, safety, and culture. This is a hands‑on leadership position for someone who thrives in a fast‑paced, service‑based business. What You’ll Do: Leadership & Team Development Recruit, hire, train, and retain top talent across frontline and leadership roles Coach, mentor, and hold team members accountable to performance expectations Foster a positive, high‑energy culture aligned with our H.U.N.K.S. core values Operations & Execution Oversee daily operations to ensure job readiness, routing efficiency, and excellent client experience Manage fleet maintenance, equipment, supplies, and inventory Drive compliance with safety standards, company policies, and regulatory requirements Sales & Customer Experience Ensure high conversion rates on inbound estimates and outbound sales follow‑up Oversee delivery of white‑glove customer service on every job Lead by example in handling high‑priority clients and complex jobs Financial Management Own and manage the P&L, including revenue targets, COGS, labor, and overhead Monitor KPIs and implement improvement strategies to maximize profitability Forecast staffing needs and schedule effectively to match demand Growth & Strategy Collaborate with marketing and BD teams to grow local brand awareness and lead flow Identify and pursue B2B and referral opportunities Drive continuous improvement in processes, tools, and team performance Performs other duties as assigned. What You Bring: Experience 3+ years of leadership experience in operations, logistics, or service-based industries Proven success in managing teams and driving performance Strong business acumen with experience in budgeting and P&L management Excellent communication, decision‑making, and conflict‑resolution skills High level of personal accountability and professionalism College degree preferred but not required #J-18808-Ljbffr