Service Desk Technician - Open and Promotional-Eligibility List

Service Desk Technician

Our Vision: Every student graduates from Vista Unified as a resilient, agile learner and creative problem solver who navigates the world with confidence and kindness and eagerly embraces local and global challenges. Do you want to be part of a team that inspires students to reach beyond the text book in innovative and technological ways? If you would like to work where a culture of Trust, Respect, Collaboration, Equity and Kindness are a part of the daily work environment then you have found it! Our Portraits: Learner Portrait: Kind and Confident; Curious and Connected; Capable and Knowledgeable Adult Portrait: Compassionate Champion; Flexible and Innovative Facilitator; Open-Minded and Equity-Centered Learner System Portrait: Inclusive Culture Focused on Growth; Joyful, Innovative, Rigorous, and Equitable Learning Environments; Future-Oriented, Forward Thinking; Family and Community Partnerships Core Values: Respect, Trust, Collaboration, Equity and Kindness. The purpose of a Service Desk Technician is to provide initial technical support to district and site staff to assure efficient and effective technology and network operations; maintain inventory of technology equipment and supplies; provide general clerical support. This job reports to the Director of Information Technology or designee EDUCATION/EXPERIENCE: Any combination equivalent to: graduation from high school supplemented by college-level course work in computer hardware and software applications or a related field and two years of related experience including hardware and software applications in a network environment. A+ certification preferred.

Requirements / Qualifications

CERTIFICATES: Valid California Driver's License

OPEN TESTING – Open to employees of the District and the public with the selection process resulting in one (1) Eligibility List that will be used to fill current vacancies and any future vacancies that occur within one (1) year or until the list becomes exhausted. Current permanent employees of the District will be awarded seniority points as per the contract. All properly completed applications will be reviewed and the most highly qualified individuals will be invited to continue in the selection process. The process may consist of an evaluation and scoring of application materials, written testing, oral interview and/or performance test to evaluate the applicant's skill, training and experience. The EdJoin system will time-out after a 20 minute period of perceived inactivity. Your responses to the supplemental questions are limited to 5,000 characters. A completed on-line application is required of all applicants to be considered for this opening. Once you have submitted your application, please check your email because EdJoin will send you an email verifying that your application has been submitted correctly. If you do not receive an EdJoin email, check your spam/junk mailbox. In the event that you do not receive an email, you will need to apply again. All applicants will be notified by email regarding their selection status. Please be sure to check your email as to the next step in the recruitment process since this is the only form of communication that you will receive.

• DMV Printout

Candidates will be required to submit a recent, with in the past 60 days, printout of their DMV record prior to an oral interview. Vista Unified School District prohibits unlawful discrimination, including discriminatory harassment, intimidation, and bullying in educational programs, activities, or employment, based on actual or perceived race, color, ancestry, national origin, nationality, immigration status, ethnicity, ethnic group identification, age, religion, marital or parental status, physical or mental disability, sex, sexual orientation, gender, gender-identify, or gender expression, or association with a person or group with one or more of these actual or perceived characteristics. VUSD requires that school personnel take immediate steps to intervene when safe to do so when he or she witnesses an act of discrimination, harassment, intimidation or bullying. Rachel D'Ambroso, the Assistant Superintendent of Human Relations, is designated as the Title IX Compliance Officer and is responsible for employee complaints pertaining to discrimination, intimidation, harassment, and bullying. Phone: View phone number on click.appcast.io or View email address on click.appcast.io. If you are having difficulty in completing your on-line application, please call View phone number on click.appcast.io for assistance. SPECIAL INFORMATION: Offers of employment are contingent upon successful completion of a drug test, TB test, fingerprinting and may include a physical exam. The physical and drug screen are paid for by the District. The fingerprint cost is $40.00 and is paid for by the candidate.