Call Center Specialist

Clinical AssistantIt starts with heart. That is what you will do each day. As a Clinical Assistant at Monument Health, you will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day.As a Clinical Assistant, you will work collaboratively both under supervision and independently to provide direct and indirect patient care in the clinic setting. You will participate as an active member of the health care team by performing assigned tasks, designated activities, and functions for which you have received training in accordance with the policies and procedures of Monument Health to meet the needs of the patient. Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you'll join us.Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:Supportive work cultureMedical, Vision and Dental CoverageRetirement Plans, Health Savings Account, and Flexible Spending AccountInstant pay is available for qualifying positionsPaid Time Off Accrual BankOpportunities for growth and advancementTuition assistance/reimbursementExcellent pay differentials on qualifying positionsFlexible schedulingEssential Functions:The Clinical Assistant properly prepares the examination and treatment areas per clinic standards.Completes patient rooming procedures to include vital signs, data collection and other identified components specific to the clinic setting and within outlined Scope of Responsibilities.Assists with Point of Care laboratory testing following successful competency training.Ensures documentation in the patient record is accurate, clear, and concise within outlined Scope of Responsibilities.Completes all assigned clerical activities and supply maintenance/ordering as directed.Assists with scheduling follow up care as ordered/directed.Functions within the documented Monument Health Scope of Responsibilities.In some clinic locations may assist the medical imaging department to perform limited x-ray exams following successful competency training.All other duties as assigned.Additional Requirements:Required:Certifications - Basic Life Support (BLS) Healthcare Professional Certification - American Heart Association (AHA) - Within 60 days of hire or transfer.Regarding BLS certification: The department you are applying to may require BLS certification sooner than 60 days post transfer/hire. The hiring manager will discuss this with you if it is applicable.Preferred:Education - High School Diploma/GED Equivalent in General StudiesEducation - 80 hours of initial training in radiation safety, positioning, image reviewCertifications - Certified Nurse Aide (CNA) - South Dakota Board of NursingPhysical Requirements: Heavy work - exerting up to 25 pounds of force constantly (67-100% of the time), and/or up to 50 pounds frequently (34-66% of the time), and/or up to 100 pounds of force occasionally (up to 33% of the time), and or up to 100 pounds of force seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.Job Category: NursingJob Family: Nursing SupportShift: RegularMonument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Monument Health