STAFF ASSISTANT

Requisition No: 883323


Agency: Children and Families

Working Title: STAFF ASSISTANT - 60024706

Pay Plan: Career Service

Position Number: 60024706


Salary: $1,336.92 Bi-weekly / $34,760.00 Annually


Posting Closing Date: 09/20/2026


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STAFF ASSISTANT

Description

Organized professional individual with a background in clerical and administrative support duties. Provides clerical support for Family Safety Units. This employee functions on an independent level while performing a variety of duties, which require initiative and sound judgement.

Minimum Requirements:

• 2 years of secretarial or clerical work experience.
• College education from an accredited institution or vocational/technical training can substitute at the rate of 30 semester, 45 quarter or 720 classroom hours for each year of the required experience.
• A high school diploma or its equivalent can substitute for one year of the required work experience.

Duties and Responsibilities:

• Assist the Program Administrator, Senior Management Analyst Supervisor, Operations Management, and other administrative support staff.
• Meets the public as receptionist, in person and on the telephone. Maintains a current working knowledge of the Department of Children and Families and community resources to screen and route clients and answer questions or complaints.
• Responsible for operating a personal computer and other office equipment utilizing various software programs in the preparation of administrative reports, documents, and correspondence.
• Type and submit personnel forms timely and accurately.
• Responsible for preparing mileage vouchers for Family Safety staff.
• Maintains all files and records of office correspondence, documents, reports, and other materials.
• Monitors supplies and maintains advanced ordering to ensure a constant supply of forms, documents, materials, and supplies.
• Responsible for date stamping and timely distribution of incoming mail.
• Attends all necessary staff meetings and job-related training.
• Performs other related duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge, skills, and abilities, including utilization of equipment, required for the position.
• Knowledge of office procedures and practices.
• Knowledge of the principles and techniques of effective communication.
• Knowledge of the methods of data collection.
• Knowledge of basic arithmetic.
• Ability to understand and apply applicable rules, regulations, policies, and procedures.
• Ability to deal with the public in a tactful and courteous manner.
• Ability to perform basic arithmetical calculations.
• Ability to work independently.
• Ability to utilize problem-solving techniques.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.


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