Client Service and Operations

Job Description

Job Title:

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Associate

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Job Description:

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Position Overview:

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The Advisor Transition Associate will assist in the onboarding and transition of advisor teams and firms. This role will support the Transition Operations Manager in managing the operational details of transitions, specifically the custodial aspects, and will be primarily data input for paperwork and transfer of assets. The ideal candidate will have a passion for operations and a background in the financial services industry, with a strong ability to manage tasks, track progress, and communicate effectively with both internal teams and external partners.

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Key Responsibilities:

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• Assist in managing the end-to-end transition process for incoming advisor teams and firms, ensuring operational tasks are completed on time and accurately.
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• Handle the day-to-day details of account transfers , client data migration, and paperwork, ensuring all processes are executed smoothly.
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• Generate and issue Investment Advisory Agreements and other internal contracts, forms, and materials to advisors, staff, and clients, maintaining efficiency and regulatory alignment.
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• Maintain structured digital filing systems and upload documentation into project management software to support team collaboration and operational efficiency.
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• Serve as a point of contact for advisors and internal departments, addressing simple operational questions and escalating complex issues to the Transition Operations Manager as needed.
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• Coordinate with internal teams , including compliance, legal, IT, and client services, to ensure a seamless onboarding experience for new advisors.
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• Track the progress of transitions , maintaining accurate records of tasks, documentation, and communication throughout the process.
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• Ensure all compliance and regulatory requirements are met during transitions, working closely with the compliance and legal teams to manage necessary documentation.
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• Provide administrative and operational support to the Transition Operations Manager, assisting with the execution of workflows, scheduling, and project management tasks.
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• Collaborate with technology teams to help set up new advisors on Bleakley’s systems, providing guidance and troubleshooting when necessary.
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Work with the team to train teams on custodial functionality and best practices, as well as other supporting platform systems