Mgr, Operational Excellence

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. Job SummaryThis role will require you to develop strategic plans for maturing the lean culture and efficiency within West. You will be seen as a catalyst for change and a driver of engagement for improvements. You’ll provide leadership on lean thinking and lean processes to ensure established goals and objectives are met. You will co-ordinate site lean savings, goals and objectives. A strong desire to engage teams across all levels and for implementing improvements assures that you are a good fit for the role. Essential Duties and ResponsibilitiesCreate and manage strategic plans to eliminate waste within the business unit by utilizing lean processes, key performance indicators, metrics, cost savings, best demonstrated practices and enterprise resource management.Working with site teams identify annual site savings, manage the tracking, validation and communication of savings. Ensuring contingency plans are implemented for at risk projects.Working with the Site Leadership and operations teams develop robust Lean Daily Management systems including leader standard work, Tiered meetings, daily Gemba’sParticipate in the development and implementation of the West Business System (WBS) on site, working with stakeholders to sustain and improve operational standards on the site.Organize and embed the Operational Excellence systems (Kaizens, 5S events, Gemba’s, Lean programs, GB/BB projects and certifications, LDMS, Maturity model, Etc.)Provide leadership on lean thinking and lean processes to ensure established goals and objectives are met and provide methods to monitor processes to assure they remain in control.Organize and/or assist in the training and guidance for lean champions and team members to develop and implement Lean action plans and transfer lean initiatives to other West plants.Sets up and/or participates in continuous improvement events related to establishing a process or process improvement.Manage the continuous improvement of the West Kaizen program.Work with all departments to develop and maintain meaningful lean metrics, status update reporting, and documentation of identified and implemented projects.Work with the relevant stakeholders on new business implementation – facilitating value stream mapping, material flow modelling and layout review.Network, assist and support lean efforts and best practices across the organization through participating in events and sharing of documentation and improvements.Continuous updating and development of lean implementation plans and strategic future stream maps.Other duties as assignedEducationBachelor’s degree in Engineering, Business or Statistics concentration; or recognized equivalentWork Experience8+ years’ experience in a manufacturing/production environment5+ experience in a manufacturing/production environment, utilizing Lean Manufacturing Principles3+ years’ experience as an Operational Excellence manager or equivalent Preferred Knowledge, Skills and AbilitiesMust have good interpersonal/leadership skills and be able to interface with all departments and team member levels.Must have excellent organizational, interpersonal and problem-solving skills and be able to interface with employees in all levels of the organization.Excellent computer skills required including SAP, all MS Office applications, Mini-tab and other statistical software programs.Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job DescriptionInstall and control adequate protection of confidential information and documentation. Ensure that key operational and essential documentation files kept on computer or otherwise are properly backed up at all times. Restrict access to confidential information as required.Work closely with other functions to maximize achievement through a cooperative environmentSupport and contribute in Lean Sigma programs and activities towards delivery of the set target.Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job DescriptionAble to comply with the company’s safety policy at all timeso The position holder is responsible to consider the safety and health of our employees when designing or improving our workplaces. As a leader he educates and trains our employees on the importance of safety and acts as a role model.Able to comply with the company’s quality policy at all times.o The job holder respects all specifications arising from the cGMP requirements and from the specifications DIN ISO 15378, DIN EN ISO 9001 and DIN ISO 50.001 as per its current state and also as it applies to any future amendmentsLicense and CertificationsManufacturing\Lean Six Sigma Black Belt LSS Champion, LSS Green Belt or LSS Black Belt Upon Hire preferredTravel Requirements20%: Up to 52 business days per yearPhysical RequirementsSedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to View email address on job-api.jobget.com. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening. #LI-Onsite#LI-BC