CX Analytics Lead: Insight-Driven Dashboards (Remote)
Pearson
New York, NY
- Remote job
Pearson is seeking a Lead Specialist, Business Analytics for Customer Experience (CX). You will leverage CX best practices and data analysis to provide actionable insights from structured and unstructured feedback. You will define data use cases, identify gaps, source new feedback, and apply AI to enhance closed-loop activities. Collaborating with cross-functional teams, you will deliver dashboards, reports, and models that drive business decisions across geographies and products. #J-18808-Ljbffr Pearson
Vacancy posted 2 days ago
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