IT Support Technician

The IT Support Technician assists with day-to-day technology support across the organization. This role focuses on workstation setup, troubleshooting, printer support, Microsoft 365 assistance, and helping maintain reliable technology operations. This is a hands-on position ideal for someone looking to grow their career in IT while learning business systems and support processes in a fast-paced environment. Education: Information Technology, Computer Support, or related field preferred Equivalent hands-on or self-taught experience welcomed Certifications (not required, but bonuses): CompTIA A+ (bonus) Microsoft Fundamentals certifications Any relevant IT or technical support certification Years of Experience: 0–2 years Willing to train the right person Experience with troubleshooting, hardware setup, printers, or customer support is helpful Key Responsibilities: Set up and deploy laptops, desktops, monitors, and office equipment Assist users with login issues, password resets, and troubleshooting Install and troubleshoot printers, scanners, and peripherals Support Microsoft 365, Teams, and standard office applications Maintain inventory records and document completed work Assist with workstation moves, cabling, and equipment organization Escalate advanced issues to senior IT staff when needed Follow documented procedures and assist with technology projects Provide friendly and professional support to employees Maintain a willingness to learn new technologies and systems #J-18808-Ljbffr