Dental Receptionist

Job Description Job Description About Us
We are a fast-growing, patient-centered pediatric dental practice committed to providing exceptional care in a fun, welcoming environment for children and their families. We are seeking a friendly, organized, and dependable Bilingual Dental Receptionist to join our team. As the first point of contact for our patients, you will play an important role in creating a positive experience while ensuring the front office operates efficiently.
If you enjoy working with children, thrive in a fast-paced environment, and are passionate about providing outstanding customer service, wed love to hear from you!
Schedule
Tuesday – Thursday: 7:50 AM – 5:15 PM
Friday: 7:50 AM – 4:00 PM
After 4 months: Optional administrative day on Monday: 7:50 AM – 2:00 PM
One Saturday per quarter, as needed (primarily to make up for weather-related closures)
Responsibilities
Welcome patients and families with a warm, friendly, and professional attitude.
Answer incoming phone calls and assist patients with questions.
Schedule, confirm, reschedule, and manage patient appointments to help maintain a productive schedule.
Assist patients with registration forms and ensure all patient information is complete and accurate.
Prepare patient charts and daily schedules for the clinical team.
Update and maintain accurate electronic patient records.
Verify Medicaid and PPO insurance eligibility.
Complete PPO insurance benefit breakdowns and communicate estimated patient financial responsibility.
Contact patients when insurance information cannot be verified or additional information is needed.
Schedule follow-up appointments and provide appointment reminders.
Collect co-pays, payments, and balances while following office financial policies.
Coordinate referrals to dental specialists when necessary.
Perform general front office duties, including answering phones, filing, scanning, photocopying, and faxing.
Maintain a clean, organized reception and waiting area.
Support a positive, welcoming atmosphere for every patient and family.
Qualifications
Required
Fluent in English and Spanish
High school diploma or GED
Knowledge of basic dental terminology
Strong customer service and communication skills
Excellent telephone etiquette and computer skills
Strong organizational skills with the ability to multitask
Reliable, flexible, and detail-oriented
Ability to work efficiently in a fast-paced environment
Preferred
One year of dental office or dental front desk experience
Experience with Open Dental practice management software
Knowledge of dental insurance verification, Medicaid eligibility, and PPO benefit breakdowns
Certification in office administration, medical administration, or a related field
Benefits
Paid Time Off (PTO)
Supportive, team-oriented work environment
Opportunity for professional growth within a growing pediatric dental practice
Join Our Team
Were looking for someone who is dependable, compassionate, and enjoys helping children and families feel comfortable from the moment they walk through our doors. If youre bilingual in English and Spanish, have a positive attitude, and are eager to grow with a supportive pediatric dental team, we encourage you to apply!
Company Description At Oasis Kids Dental, were more than a dental office - were a team dedicated to creating positive experiences for children and their families while fostering a workplace where our team can thrive. Our culture is built on compassion, kindness, integrity, teamwork, growth, and excellence. We support one another, celebrate successes, and believe that a positive, fun environment leads to exceptional patient care.

When you join our team, youll enjoy:
4-day work week for better work-life balance
Competitive paid time off (PTO)
Paid holidays
401(k) retirement plan
A supportive, collaborative team that values your contributions
Opportunities for professional growth and continued learning
A fun, family-friendly workplace where positivity is part of every day
The opportunity to make a meaningful difference in the lives of children and their families

If youre passionate about providing exceptional care, enjoy working with children, and want to be part of a team that values respect, compassion, and excellence, wed love to meet you! Company Description At Oasis Kids Dental, were more than a dental office - were a team dedicated to creating positive experiences for children and their families while fostering a workplace where our team can thrive. Our culture is built on compassion, kindness, integrity, teamwork, growth, and excellence. We support one another, celebrate successes, and believe that a positive, fun environment leads to exceptional patient care.\r\n\r\nWhen you join our team, youll enjoy:\r\n4-day work week for better work-life balance\r\nCompetitive paid time off (PTO)\r\nPaid holidays\r\n401(k) retirement plan\r\nA supportive, collaborative team that values your contributions\r\nOpportunities for professional growth and continued learning\r\nA fun, family-friendly workplace where positivity is part of every day\r\nThe opportunity to make a meaningful difference in the lives of children and their families\r\n\r\nIf youre passionate about providing exceptional care, enjoy working with children, and want to be part of a team that values respect, compassion, and excellence, wed love to meet you!