Forward Deployed Engineer

Role Description

We're looking for a Forward Deployed Engineer that will work directly with customers to ensure successful Teleport deployments.

• Meet regularly with customers to understand pain points blocking deployments and remove roadblocks.
• Write and fix IaC deployments (like Helm charts).
• Develop workarounds and write Go code to fix bugs and implement small features.
• For complex issues, articulate the problem, gather requirements, and make the business case to product and engineering teams.

This job sits at the intersection of product, engineering, and revenue.

• Work closely with the engineering team as part of it.
• Problem-solving includes networking, performance, security, and integrations with existing systems.
• Most of the code written will be open source.
• Regularly meet users of our products.

Qualifications

• Excellent communication skills.
• Willing to travel to customer sites.
• Infrastructure as Code (IaC) experience (like Terraform, Ansible, Helm).
• Linux systems engineering experience.
• Go or Rust experience.
• Comfortable changing the area of focus and working directly with customers.

Requirements

• 30-minute intro call to discuss compensation, interview process, and requirements.
• 30-minute call with the hiring manager to discuss the take-home exercise and answer questions.
• Join a Slack channel and submit a coding challenge using GitHub.

Benefits

• Extensive health coverage.
• Annual expense budget.
• Rest and recovery policies that maximize your ability to recharge.
• Investment in your future with retirement savings plans.
• Professional development opportunities.