Investigator

New York City Department of Consumer and Worker Protection Expires on July 11, 2026. Applicants must take the Education and Experience exam to be eligible. Take the exam at Open Competitive Exams for Anyone – Department of Citywide Administrative Services . Select Exam No. 6065 for Inspector (Consumer and Worker Protection). The exam closes on June 23, 2026. Permanent employees in the civil service title, comparable title (under 6.1.9) and those reachable on the civil service list are also eligible to apply. This position may be eligible for remote work for up to 2 days per week pursuant to the Flexible Work Pilot Program. The Office of Labor Policy & Standards (OLPS) enforces the City’s worker protection laws, including the Protected Time Off Law, Fair Workweek scheduling laws that protect fast food and retail workers, Delivery Worker Laws that provide minimum pay and other protections for app delivery workers, and wrongful deactivation protections for Uber and Lyft drivers. OLPS is seeking an Investigator to investigate potential violations of NYC worker protection laws. Key Responsibilities Maintaining a strong understanding of the laws OLPS enforces Interviewing workers, employers, and witnesses by telephone and in-person Obtaining, documenting, and analyzing documentary evidence, including employer policies, payroll records, employee schedules, time records and other employment-related documents Performing research using public sources, law enforcement databases, and other investigative tools Applying the law to facts gathered during an investigation to identify appropriate charges Writing investigation reports identifying violations uncovered during an investigation and containing recommendations for enforcement action Calculating money owed to employees and civil penalties owed to the City Engaging directly with businesses and attorneys to negotiate a resolution of the charges Drafting document demands, findings letters, and settlement agreements Testifying at the Office of Administrative Trials and Hearings’ Trial Division about investigation findings Independently investigating and managing a high volume of cases, using appropriate judgment to elevate complex issues with a Supervising Investigator Investigating cases that are complex and/or broad in scope, in collaboration with investigation teams of data scientists and attorneys. Educational and Experience Requirements A four‑year high school diploma or its educational equivalent and four years of full‑time, satisfactory experience conducting investigations or inspections for a consumer or worker protection agency; A baccalaureate degree from an accredited college; or A satisfactory combination of education and/or experience which is equivalent to “1” above. College education may be substituted for the required experience on the basis of 30 semester credits for each year of required experience. However, all candidates must have a four‑year high school diploma or its educational equivalent. License Requirements Possession of a Motor Vehicle Driver License valid in the State of New York at the time of appointment is required. Please include this information in your resume. Residency Requirement New York City residency is required within 90 days of appointment. However, City employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. Preferred Skills Knowledge and experience in labor standards investigations or low‑wage worker issues; Analytic, research and writing skills; The ability to gather detailed information from workers through interviews; The ability to understand various laws, rules, and regulations sufficiently to analyze issues, identify evidence needed to evaluate compliance, and present findings and recommendations; Proficiency in Microsoft Office, including the ability to analyze data in Excel; Experience handling multiple assignments with competing deadlines with a high degree of detail and accuracy; Strong written and verbal communication skills; and Fluency in a language other than English, especially Spanish, French, Bengali, or Mandarin Chinese. Inclusive Workforce Statement The NYC Department of Consumer and Worker Protection (DCWP) is committed to building a diverse and inclusive workforce that reflects the communities we serve. We strongly encourage 55‑a candidates to apply. Benefits Paid Time Off and Holidays Paid time off for vacation and personal leave Paid time off for sick leave A generous holiday package of up to 13 days Health and Dental Insurance Medical insurance plans Dental and vision insurance plans Financial and Savings Benefits 529 College Savings Plan New York City Municipal Credit Union Savings Program Retirement and Pension Plans New York City Employee Retirement System (NYCERS) pension plan New York City Deferred Compensation Plan (DCP) 401(k) and 457 plan Additional Benefits for Union Members Disability Insurance Employees represented by a labor union may qualify for additional benefits provided by the union welfare fund. Student Loan Forgiveness DCWP qualifies as a public service employer, which means our employees may be eligible for the Public Service Loan Forgiveness (PSLF) program. If you have federal student loans, you may be able to have your loans forgiven by working full‑time in public service. Employee Discounts Apple and Dell products Cell phones and plans Special pricing on event tickets through Barclay Center, Plum Benefits and Working Advantage Reasonable Accommodation DCWP is committed to providing reasonable accommodation to ensure that individuals with disabilities have equal access to employment opportunities. #J-18808-Ljbffr Nichols College