Professional Carpenter

Overview The pay range for this position is $28 to $35 and is dependent on your experience as a professional carpenter and you must live in Broward County. At Mr. Handyman we’re growing our team of handyman professionals so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We’re looking for highly-skilled craftsmen who can “do it all” while taking excellent care of our customers. This is a Commission Based role and we are seeking professionals with the mindset to upsell additional services to support our client needs. Repeat business and referrals are a cornerstone of our client relationships and our Service Professionals are those front line ambassadors. When you join the Mr. Handyman team, you get so much more than a job… you get a career you can be proud of, and the support of industry-leading software and business systems. Why You’ll Want to Join Our Team Here are just a few of the benefits you’ll receive when joining the Mr. Handyman team. Company-supplied van with gas card (assuming no driving suspensions for 3 years) A back office that takes care of filling your schedule, so you don’t have to An office team that answers all calls and helps you take care of the customers Your own iPad and technology support for using our state-of-the-art internal system, ServiceTitan And so much more… Your Responsibilities as a Carpentry Professional Completing Maintenance & Repairs – You’ll be completing small to medium maintenance and repairs for home and commercial projects. The project length can range from two hours to two days. Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to help them understand what they need to have done and manage expectations about the scope of work and costs. Create Life-Long Customers – Deliver a great experience that wows life-long repeat customers. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to wow the customer every time. How We’ll Measure Performance Here are some of the ways that we’ll measure your performance in the role. Customer Satisfaction (NPS) – For every job, you will encourage customers to complete a survey for them to rate their satisfaction with the service. You’ll need both a high response rate and high satisfaction rate. Revenue Target – Our office gets you in the door and it’s your job to stay there and find additional ways to be of service to the customer. Pay is a % of Labor Effective Billing Rate – It’s your responsibility to invoice appropriately, source any needed materials, and collect payment from the customer. Recall Percentage – We guarantee all our work for one year. The work needs to be done correctly, the first time. What We Want From You Consultative mindset, helping solve problems Excellent Communication Skills and ability to drive team work Team Success depends on everyone. Being part of the solutions we provide with highest Quality Continuous learning personality To Succeed in this Role You’ll need to self-manage as you may service a client solo. You’ll need to speak with customers and provide excellent customer service while asking for reviews and collecting payments. Have a business mindset, we are a licensed GC, lets do the big jobs You’ll need to have the necessary tools, including the ability to use technology. You’ll need to document the job while following our process, the Mr. Handyman Way. You’ll need to wear proper PPE as well as booties to protect our customer’s home. Job Requirements These are the minimum requirements to be considered for this position. Live within the area, Broward County is required. Have 8+ years’ experience as a paid carpenter Own your own tools Be insurable for driving our vehicle (no license suspensions past 3 years) Complete a background and driving record check Able to lift 50 pounds independently Able to safely work at heights and work overhead for extended periods of time Professional appearance and maintenance of company-provided vehicle As an experienced carpenter, you have strong proficiency in at least three (3) of the following: Carpentry work including doors and window installations Bathroom improvements Kitchen improvements Painting, both inside and out Drywall work, minor and major repairs Floor installation and refurbishing Benefits & Pay The pay range for this position is $28 to $35 and is dependent on your experience as a professional handyman, your ability to hit revenue and review targets, as well as your experience with other home repair and maintenance projects such as carpentry, electrical, plumbing, and drywall. 5 Paid company holidays annually 5% matching on 401K 1 Paid Sick day Quarterly 1 week, paid vacation after 1 year Still with us? Great! Remember, we’re looking to hire only the best. If that’s you, APPLY TODAY! Should you meet the requirements for the position, our system will schedule you for an interview immediately. We are an independent franchise owner of Mr. Handyman; the franchise owner will be your only employer. This job description describes the general nature and level of work being performed. #J-18808-Ljbffr