Legal Receptionist

Full‑Time Receptionist Leading Criminal and Family Law Firm in Edmond, Oklahoma, and Oklahoma City, Oklahoma. Overview We are looking for a full‑time receptionist to become the welcoming face of our team. The role involves ensuring a seamless client experience from the moment they step through the door. You’ll play a key role in client assessment, appointment scheduling and office administration. Responsibilities Greet and interact with potential new clients to assess their qualifications by conducting inquiries to identify ideal clients, determine the correct legal matter, and evaluate urgency and motivation levels. Arrange appointments for qualified leads to have initial consultations (sales calls). Commence the pre‑engagement process for potential new clients in our case‑management software and oversee the follow‑up system with prospects. Provide the salesperson with all essential details to ensure productive conversations/consultations. Follow up with potential new clients to address their specific concerns and challenges. Greet and assist clients with warmth and professionalism. Answer and direct phone calls with efficiency and care. Schedule appointments and manage the firm’s calendar. Support the smooth operation of the office with administrative tasks and supply management. Qualifications Bilingual proficiency in Spanish and English. Technically savvy in Microsoft Office, especially advanced Excel functions. Experience in sales or customer service is highly desirable. At least a high‑school diploma or equivalent (Bachelor’s degree preferred). Prior experience in the legal field is a plus. Strong verbal and written communication skills with a focus on empathy. Exceptionally organized, detail‑oriented, and capable of multitasking in a fast‑paced environment. Professional, approachable, and adept at handling administrative tasks and managing calendars. Self‑starter with excellent communication and problem‑solving skills, able to handle a fast‑paced environment and prioritize tasks effectively. Compensation $30,000 – $42,000 per year. #J-18808-Ljbffr