Mortgage Operations Specialist (Processing & Disclosures)

This fully remote temporary role supports the mortgage lifecycle from application through closing, with a strong focus on document collection, disclosure accuracy, and maintaining an efficient pipeline. The position blends responsibilities across loan processing and disclosure preparation, ensuring regulatory compliance while delivering a smooth borrower experience. Candidates must live in or have experience working in Pacific or Mountain Time Zone hours.


Responsibilities

• Collect, review, and organize borrower documentation to ensure files are complete and ready for underwriting
  
  
• Prepare and issue initial disclosures and updated loan estimates in compliance with regulatory timelines (TRID)
  
  
• Obtain required borrower acknowledgments, including closing disclosure approvals, to support on-time closings
  
  
• Manage a high-volume pipeline, maintaining productivity and accuracy across approximately 50+ loans per month
  
  
• Verify borrower identity and ensure compliance with applicable federal requirements
  
  
• Confirm all minimum submission standards are met before advancing files in the process
  
  
• Assist borrowers and internal partners with questions, updates, and requests throughout the loan lifecycle
  
  
• Support condominium review processes by gathering and evaluating required documentation
  
  
• Maintain consistent communication with internal stakeholders and borrowers to ensure timely updates and responses
  
  
• Follow established workflows, job aids, and procedures while working independently in a remote environment
  
  
• Contribute to a customer-focused experience by delivering responsive, detail-oriented service
  
  
• Continuously build knowledge of mortgage operations, compliance standards, and internal processes
  
  
• Provide flexible support to team initiatives and special projects as needed
  
  

Qualifications

• 2+ years of experience in mortgage operations, loan processing, or disclosures
  
  
• Working knowledge of TRID guidelines and disclosure timelines
  
  
• Experience using Encompass MSP software required
  
  
• Ability to interpret internal guidelines and ensure compliance with established procedures
  
  
• Strong attention to detail and organizational skills in a fast-paced environment
  
  
• Proven ability to manage multiple priorities and meet production expectations
  
  
• Clear and professional communication skills, both written and verbal
  
  
• Comfortable working independently in a fully remote setting
  
  
• Prior experience collaborating with distributed teams across multiple time zones
  
  
• Adaptable and proactive mindset, with the ability to learn quickly and take initiative
  
  
• High school diploma or equivalent required
  
  
• Must live in or have experience working in Pacific or Mountain Time Zone hours
  
  

Pay Details: $25.00 to $25.48 per hour

Search managed by: Rebecca Stone


Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.