TikTok Shop - Account Manager

Atlas Brands, LLC is a leading E-Commerce and Social Commerce agency that partners with top-tier brands to accelerate their growth on TikTok Shop, Amazon, Walmart, and other digital marketplaces. As a certified TikTok Shop Partner (TSP), we provide end-to-end solutions, including shop management, affiliate marketing, live-streaming operations, content strategy, and fulfillment services. Our team of e-commerce experts has driven millions in GMV for our clients, working with brands across beauty, consumer electronics, fashion, health & wellness, and home goods.

We are seeking an experienced Senior Account Manager to lead the strategic growth and day-to-day operations of a portfolio of TikTok Shop accounts. In this role, you will serve as the primary point of contact for key clients, driving GMV growth, optimizing shop performance, and developing customized strategies that align with each brand’s business objectives. The ideal candidate has deep expertise in e-commerce marketplace management, a strong understanding of TikTok’s ecosystem, and a proven track record of scaling accounts on social commerce platforms.

Shop Management & Operations

• Oversee end-to-end TikTok Shop operations within Seller Center, including product listing optimization, pricing strategy, and promotional calendar management
• Monitor and maintain shop health metrics, ensuring compliance with TikTok’s policies and best practices
• Manage inventory coordination, order fulfillment tracking, and customer service escalations
• Create and optimize product bundles, flash sales, and campaign registrations to maximize visibility and conversion

Affiliate & Creator Management

• Develop and execute affiliate marketing strategies to drive creator-generated sales
• Recruit, onboard, and manage relationships with TikTok affiliates and content creators
• Negotiate commission structures and manage sample seeding programs
• Analyze affiliate performance metrics and optimize the creator network for ROI

Strategy & Client Success

• Serve as the primary point of contact for assigned accounts, building strong client relationships
• Develop customized growth strategies aligned with client's business goals and TikTok Shop capabilities
• Prepare and present regular performance reports, highlighting key metrics, trends, and optimization recommendations
• Collaborate with TikTok’s platform account management team to leverage new features and programs

Advertising & Performance Marketing

• Manage TikTok Shop advertising spend, including Shopping Ads, product promotion, and LIVE shopping campaigns
• Analyze campaign performance data to optimize ROAS, conversion rates, and customer acquisition costs
• Stay current on TikTok algorithm updates, platform trends, and emerging best practices

Content & LIVE Coordination

• Coordinate with the Content team to plan and execute LIVE shopping sessions
• Brief creative teams on shoppable video content requirements and brand guidelines
• Monitor LIVE session metrics (GMV/hour, conversion rates) and implement strategies for improvement
  

Required

• 4+ years of experience in e-commerce account management, marketplace operations, or digital marketing
• 2+ years of hands-on experience with TikTok Shop, Amazon, Walmart Marketplace, or similar platforms
• Demonstrated track record of driving GMV growth and achieving performance targets
• Strong analytical skills with proficiency in interpreting data, metrics, and performance reports
• Excellent communication and presentation skills with the ability to manage client relationships
• Self-starter mentality with the ability to manage multiple accounts and prioritize effectively
• Bachelor’s degree in Marketing, Business, Communications, or related field

Preferred

• Direct experience working at a TikTok Shop Partner (TSP) agency or brand-side TikTok Shop team
• Experience with affiliate/influencer marketing programs and creator relationship management
• Familiarity with TikTok Ads Manager, Shopping Ads, and LIVE shopping features
• Experience in beauty, consumer electronics, fashion, or CPG verticals
• Basic SQL or data visualization skills (Tableau, Looker) for performance analysis

• Competitive base salary plus performance-based bonus
• Comprehensive health benefits (medical, dental, vision)
• 401(k)
• PTO and paid holidays
• Professional development and training opportunities
• Employee discounts on partner brand products