Chief Information Officer

Chief Information Officer

The Chief Information Officer (CIO) is responsible for leading Bigge Crane and Rigging Co.'s technology strategy, enterprise platforms, data and analytics, cybersecurity, and digital product development. The CIO ensures that technology serves as a business-capacity function that enables growth, operational excellence, innovation, and scalability across the company.

The successful candidate will be a hands-on, business-oriented technology executive who can operate effectively at both the executive and operational levels. This leader must bring deep experience in enterprise applications, data and analytics, cybersecurity, AI, and digital transformation, while partnering closely with Finance, Operations, Sales, HR, Procurement, Legal, and executive leadership to transform technology investments into measurable business outcomes.

Bigge's technology environment includes Microsoft Dynamics 365 Finance & Operations, Salesforce, WorkPro, Microsoft Azure, Microsoft Fabric, Power Platform, data and analytics platforms, internally developed applications, AI-enabled solutions, cybersecurity technologies, and enterprise infrastructure.

The next phase of Bigge's technology journey is not primarily about implementing new systems. It is about integrating systems, data, and processes into a connected operating platform that enables scale, automation, AI adoption, and better business outcomes.

Essential Responsibilities

• Develop and execute a technology strategy aligned with Bigge's business objectives and growth plans.
• Serve as a strategic advisor to executive leadership on technology, data, AI, automation, and digital transformation initiatives.
• Translate business priorities into technology roadmaps and investment plans.
• Identify opportunities to improve productivity, efficiency, customer service, and profitability through technology.
• Partner with business leaders to simplify processes, eliminate manual work, improve visibility, and increase operational leverage.
• Ensure technology decisions support business outcomes rather than technology objectives alone.

• Provide executive leadership for Bigge's enterprise application portfolio including ERP, CRM, procurement, HRIS, contract management, field service, and internally developed platforms.
• Drive optimization, adoption, and integration of core business systems.
• Ensure enterprise platforms support standardized business processes and scalable operations.
• Balance business requirements, technical debt, governance, and long-term sustainability.
• Lead major platform modernization and business transformation initiatives.

• Own the enterprise data and analytics strategy.
• Establish data governance, data quality standards, and trusted reporting capabilities.
• Ensure executives and business leaders have access to timely, accurate, actionable information.
• Lead the company's AI strategy, governance, and adoption efforts.
• Evaluate and deploy practical AI solutions that improve decision-making, automate work, reduce cost, and increase productivity.
• Maintain appropriate controls, governance, and risk management for AI technologies and data usage.
• Drive adoption of modern analytics platforms and capabilities, including predictive analytics and AI-enabled insights.

• Develop an enterprise integration strategy connecting business platforms and data sources.
• Establish standards for APIs, middleware, workflows, integration architecture, monitoring, and support.
• Partner with business leaders to improve end-to-end business processes across operational and administrative functions.
• Promote process standardization, automation, and disciplined ownership.
• Support the evolution of Business Process Management (BPM) capabilities across the organization.

• Protect company systems, data, and technology assets from cybersecurity threats and operational risk.
• Lead security strategy, governance, compliance, business continuity, and disaster recovery programs.
• Establish controls for identity management, access governance, endpoint security, cloud security, incident response, and data protection.
• Ensure appropriate risk management practices exist for AI, cloud platforms, third-party vendors, and business-critical applications.
• Maintain a security posture that balances risk reduction with business agility.

• Lead internal product development teams responsible for custom applications and digital capabilities.
• Establish product management, software delivery, architecture, and DevOps practices.
• Ensure internal applications continue evolving to support business requirements and competitive advantage.
• Manage technical debt and platform sustainability while delivering new business capabilities.
• Foster a culture of innovation, experimentation, accountability, and continuous improvement.

• Ensure delivery of reliable, secure, and customer-focused technology services.
• Manage infrastructure, cloud platforms, networks, support services, and enterprise operations.
• Define service standards, operational metrics, and performance expectations.
• Maintain appropriate lifecycle management practices for technology assets and systems.
• Ensure effective management of internal and external technology resources.

• Develop and manage technology budgets, forecasts, and investment plans.
• Build and maintain strategic relationships with technology vendors, partners, and service providers.
• Lead software licensing, contract negotiations, vendor performance management, and technology procurement.
• Evaluate build-versus-buy decisions and ensure technology spending delivers measurable business value.
• Drive cost optimization while maintaining service quality and business capability.

• Lead, coach, and develop high-performing technology leaders and teams.
• Build organizational capabilities that are scalable, sustainable, and not dependent on individual contributors.
• Establish clear goals, accountability, priorities, and performance expectations.
• Foster collaboration across Technology, Innovation, Finance, Operations, and other business functions.
• Create an environment focused on business partnership, execution, continuous learning, and professional development.

Education and Experience

• Bachelor's degree in Information Systems, Computer Science, Engineering, Business, Finance, or a related field. Advanced degree preferred.
• Prior experience serving as a Chief Information Officer or equivalent senior technology leadership role.
• Demonstrated success leading both technology strategy and execution.
• Significant experience with ERP-centered business transformation initiatives.
• Experience implementing, optimizing, and governing enterprise applications, including ERP, CRM, procurement, HRIS, and analytics platforms.
• Experience leading cybersecurity, risk management, and business continuity programs.
• Experience building and leading high-performing technology organizations.
• Experience managing enterprise software vendors, contracts, and technology budgets.
• Experience with internally developed software products and digital platforms.
• Experience leading data, analytics, and AI initiatives.
• Experience in construction, industrial services, heavy equipment, manufacturing, transportation, or other asset-intensive industries is preferred.

Knowledge, Skills, and Abilities

• Strong business acumen and understanding of how technology creates enterprise value.
• Deep understanding of ERP systems, enterprise applications, data platforms, integration architecture, cybersecurity, and AI.
• Strong Finance and Accounting process knowledge, including financial reporting, job costing, controls, and operational analytics.
• Demonstrated ability to build trusted analytics and business intelligence capabilities.
• Ability to lead large-scale organizational and process transformation efforts.
• Strong vendor management, negotiation, and contract management skills.
• Demonstrated success developing leaders and building durable organizations.
• Excellent communication and executive presentation skills.
• Ability to translate complex technical concepts into clear business language.
• Strong strategic thinking, prioritization, and problem-solving skills.
• Ability to balance innovation, security, operational stability, and financial discipline.
• Hands-on leadership style with the ability to engage in both executive strategy and detailed execution.

Benefits

• Competitive pay and a matching 401(k) plan
• Vacation, Company Holidays, and Sick Days
• Flexible spending accounts / Health savings account
• Reimbursement plan for the company Bring Your Own Device (BYOD) Policy

Why Bigge

Bigge Crane & Rigging Co. is one of North America's leading providers of crane rental, heavy lift, rigging, engineered transportation, and project solutions. Our success is built on a commitment to safety, innovation, operational excellence, and customer partnership. We seek leaders who are