HVAC, Facilities Manager

HVAC Service Manager

We have a great opportunity for an HVAC Service Manager, who will provide strategic leadership for HVAC and facilities maintenance operations, overseeing daily field activities, technician performance, and service delivery to ensure safe, reliable, and efficient facility operations. This role leads skilled trades personnel and contractors, ensuring regulatory compliance, equipment reliability, and operational excellence through preventative maintenance, continuous improvement, and effective resource management

Key Responsibilities:

• Lead and supervise HVAC technicians, skilled trades personnel, and contractors responsible for HVAC systems, steam distribution, refrigeration, and building utilities.
• Set team objectives, provide direction, and ensure operational, safety, environmental, and customer service goals are achieved.
• Manage daily service operations, including work scheduling, maintenance planning, repairs, work order prioritization, and performance management.
• Serve as the technical lead for all HVAC-related issues, troubleshooting, and facility infrastructure initiatives.
• Oversee predictive and preventative maintenance programs to maximize equipment reliability and support uninterrupted production.
• Ensure compliance with OSHA regulations, building codes, environmental requirements, and all applicable regulatory inspections.
• Foster a strong safety culture by promoting safe work practices, delivering training, and ensuring all incidents are treated as preventable.
• Develop, implement, and maintain standard operating procedures and maintenance best practices across all shifts.
• Monitor maintenance performance, operational trends, and equipment data to identify opportunities for continuous improvement.
• Manage service contracts and vendor relationships to ensure quality, cost-effectiveness, and timely project execution.
• Partner with Facilities, Engineering, Project Management, and Operations to support capital projects, review HVAC designs, oversee installations, and ensure quality workmanship.
• Develop and recommend capital improvement projects to enhance the reliability, longevity, and performance of HVAC infrastructure.
• Provide technical expertise and support for HVAC-related projects and continuous improvement initiatives.
• Participate in off-shift support and emergency response as required to maintain facility operations.

Qualifications You Must Have:

• Bachelor's degree in Engineering, Facilities Management, or a related field with 5+ years of relevant experience, or an advanced degree with 3+ years of relevant experience. Equivalent combination of education and experience will also be considered.
• Experience leading or supervising maintenance or skilled trades personnel; experience managing hourly employees preferred.
• Strong knowledge of HVAC systems, including troubleshooting, preventative maintenance, refrigeration, steam distribution, and building automation systems.
• Experience managing facility infrastructure and mechanical and electrical building systems.
• Working knowledge of OSHA regulations and safety requirements, including Lockout/Tagout (LOTO), confined space, and other manufacturing safety standards.
• U.S. citizenship is required due to government contract requirements.

Qualifications We Value:

• Proficiency with Microsoft Office Suite.
• Experience with SAP, computerized maintenance management systems (CMMS), or project management software.

What We Offer:

• Medical, dental, vision and life insurance
• Short-term disability, long-term disability and parental leave
• 401(k) match
• Flexible spending accounts
• Employee assistance program
• Employee Scholar Program (No waiting period!)
• Paid time off including: 3 weeks of vacation, 5 personal sick days, 3 unpaid days for unique situations at supervisor discretion, and 12 paid government holidays

This position is classified as:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.