Plumbing Customer Service Rep
$18 - $28 per hourFathom Plumbing Solutions
Job Description
Job Description
Fathom Plumbing Solutions is seeking a dedicated part-time Plumbing Customer Service Rep to join our team in Ann Arbor, MI. This in-office, part-time position offers an hourly wage ranging from $18 to $28, depending on experience and skills.Benefits:Education assistanceEmployee assistance programFlexible scheduleGrowth opportunitiesUniformsTHE GROWTH YOU HELP PROVIDE AS A PLUMBING CUSTOMER SERVICE REPThis is a part-time role, with shifts scheduled during business hours, Monday through Friday, from 7:30 AM to 4:30 PM. All work is performed in our Ann Arbor, MI office.In this position, you will be responsible for answering inbound calls and web inquiries, capturing job details accurately, and providing information about our services to customers. You will coordinate a two-week forward-looking schedule and dispatch technicians based on priority, location, and expertise. Daily tasks include communicating schedule changes to the field team, entering jobs and maintaining detailed notes within ServiceTitan, following up on estimates, assisting with invoices and QuickBooks coordination, and tracking key operational metrics. You will play an essential role in supporting both our customers and our field team.OUR IDEAL PLUMBING CUSTOMER SERVICE REPCSR, dispatch, or administrative experience (home services a plus)Friendly, outgoing, and positive attitudeDetail-oriented and an active listenerAbility to follow a call script and capture key customer/job informationStrong, calm, and confident phone presenceHigh accountability, strong organization, and multitasking skills under pressurePreferred:Proficiency with technology; ServiceTitan and Google Suite preferredExperience in residential home services (plumbing, HVAC, electrical)Familiarity with membership/maintenance agreement salesComfortable handling inbound call volume without relying on a scriptABOUT USProudly serving Ann Arbor and Washtenaw County, we deliver top-quality plumbing solutions backed by a deep commitment to our team's success. We believe that exceptional service starts with a supportive work environment, which is why we invest in our people through mentorship, professional training, and clear paths for advancement. By offering competitive compensation and comprehensive benefits, we ensure our diverse team of experts can thrive. Join us and build a lasting career where your dedication is truly valued and your professional growth is our priority.HOW TO JOIN USWe invite you to apply today using our convenient, mobile-friendly application. Start your application now and take the next step toward a rewarding career with our team.Must have the ability to pass a background check and drug screening test.
Job Posted by ApplicantPro$100k - $200k
...s Statewide , part of American Residential Services (ARS) , the nation’s largest provider of residential HVAC, plumbing, and electrical services , with over 7,000 team... ...delivering trusted home comfort solutions to customers across the country. We are hiring...SuggestedFull timeSeasonal workRelocation packageARS-Rescue Rooter
Ann Arbor, MI2 days ago- ...We are seeking a detail-oriented and customer-focused professional to support our sales team in a fast-paced hospitality environment.... ...systems is an advantage. Professional, approachable, and service-oriented attitude. Preferred Skills Ability to work independently...SuggestedWork at office
DOUBLETREE BY HILTON ANN ARBOR NORTH
Ann Arbor, MI1 day ago - ...works with individuals and businesses to help them achieve their financial goals. We are a Family Office that offers a multitude of services tailored to each individual client. We deliver a team of professionals that are experts in their specific disciplines, yet work in...SuggestedFull timeWork at officeFlexible hoursNight shift
Hantz Group
Ann Arbor, MI26 days ago $125k - $220k
...race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your...SuggestedWeekly payPart timeWeekend workAfternoon shiftErie Home
Ann Arbor, MI16 hours ago$28.56k
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Ann Arbor, MI16 hours ago- ...responsible for operating the cash register, handling cash and credit transactions, completing daily tasks, and providing excellent customer service, per our Customer Service Agreement. List of Responsibilities (not limited to): Provides positive, personalized customer...Local areaShift work
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...Sales Associate / Customer Service Representative Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that's blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic...Hourly payLocal areaFlexible hoursShift work$18 per hour
About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nation’s premier laser hair removal providers. That’s because we only use top of the line lasers, and all our treatments are performed by licensed medical professionals. Additionally, we guarantee our...Full timeImmediate startVisa sponsorshipAfternoon shiftMilan Laser Hair Removal
Ann Arbor, MI1 day ago$14.31 per hour
...to define problems, collect data, establish facts and draw valid conclusions INTERPERSONAL SKILLS: Possess excellent customer service and communication skills with a client-centered focus. Ability to build rapport with others and to serve diverse publics....Contract workPart timeWork at officeFlexible hoursDay shiftAfternoon shiftWashtenaw Intermediate School District
Ann Arbor, MI5 days ago- ...oriented Receptionist to support daily front desk operations for a service-focused organization. This contract-to-permanent opportunity is... ...skills, a proactive work style, and an experienced approach to customer interaction. The right candidate will confidently manage...Permanent employmentContract workWork at office
Robert Half
Ann Arbor, MI5 days ago $14 - $14.5 per hour
...Grow Your Career Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers... ...Who We’re Looking For: You. Possesses excellent customer service skills Able to work a flexible schedule to support business needs...Hourly payTemporary workLocal areaHome officeFlexible hoursThe TJX Companies , Inc.
Ann Arbor, MI1 day ago- ...Job Description Job Description As a Guest Service Associate/Front Desk Associate at European Wax Center, you’re the first person a guest encounters upon walking in, and welcomes them into our EWC Home. We’ll equip you with the tools needed to work effectively, gain...Full timePart timeWeekend work
European Wax Center - Ann Arbor, MI
Ann Arbor, MI10 days ago - ...re setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across... ...following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or...Full timePart time
FACE FOUNDRIÉ
Ann Arbor, MI4 days ago $500 per month
...and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Able to add and subtract two digit numbers and to multiply and divide with 1...Full timePart timeWork at officeShift workAtria Senior Living
Ann Arbor, MI4 days ago$16 - $35 per hour
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Ann Arbor, MI3 days ago$24.09 per hour
...forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead...Base plus commissionHourly payFull timeWork experience placementAfternoon shiftComcast
Ann Arbor, MI2 days ago- ...and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our...Minimum wageWork experience placementLocal areaShift work
Arbor Lodging Management
Ann Arbor, MI2 days ago - ...care of our guests! We are looking for people with a passion for service and willingness to jump in where needed. Typical shifts run... ...register guests, providing prompt and courteous service. Greet customers immediately with a friendly and sincere welcome. Use a positive...Immediate startWorldwideFlexible hoursShift workWeekend work
The Kensington Hotel
Ann Arbor, MI1 day ago - ...being a driving force of sales growth through membership sales, service enhancements, and retail sales. We’re looking for people who... ...Drive membership sales and member retention · Create a great customer experience and build ongoing relationships with our Clientele...Extra incomeFull timePart timeFlexible hours
Massage Envy - Pcrk
Ann Arbor, MI16 hours ago $100k
Join Stratford Davis Staffing as a Sales Associate! Unlock your potential, shape your future, and achieve financial freedom with one of the fastest-growing companies in the industry! About Us: Stratford Davis Staffing is on an unparalleled growth trajectory, recognized...Full timeFor contractorsRemote workStratford Davis Staffing Llc
Ann Arbor, MI16 hours ago- ...HomeGoods in Ann Arbor, MI is seeking a customer-focused associate to deliver an exceptional shopping experience. You will engage with customers, process transactions, maintain a tidy store, and support merchandising and safety standards. The role requires strong communication...Flexible hours
Dormont Manufacturing Company
Ann Arbor, MI4 days ago - ...Wright Mechanical is seeking a motivated and knowledgeable HVAC & Plumbing Salesperson/Estimator to join our team. This role is... ...project specifications preferred Excellent communication and customer service skills Strong organizational and time management abilities...Base plus commissionWork at officeLocal area
Beal Real Estate
Ypsilanti, MImore than 2 months ago - ...Facility Management Coordinate office and warehouse maintenance, cleaning, and repairs Liaise with landlords, property management, and service providers Ensure office safety and functionality (utilities, access, security systems) Support basic warehouse operations if...Temporary workWork experience placementWork at officeLocal areaRemote work
- ...Receptionist Serves as a first point of contact for external customers in the office and on the phone, as well as a liaison between... .... Greets, instructs and assists customers in obtaining needed services within the office and IHA. Obtains and communicates necessary...Work at officeLocal area
Trinity Health
Ann Arbor, MI5 days ago $16.38 - $18.58 per hour
...sharing knowledge, giving recommendations, and engaging with customers every day. With your help, we will deliver our 100% customer satisfaction... ..., selling memberships, and offering REI products and services. In addition to helping keep the store looking good, you also...Hourly payFlexible hoursREI (Recreational Equipment Inc.)
Ann Arbor, MI1 day ago- ...Join our dynamic team as a Work-From-Home Sales Rep and unlock your potential for personal and professional growth. Responsibilities... ..., your role goes beyond selling; it's about understanding customers' unique needs, preferences, and challenges, and utilizing your expertise...Full timeRemote workWork from homeFlexible hours
Eidolon Insurance Solutions
Ann Arbor, MI16 hours ago $16 per hour
...a fast-paced urgent care facility. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while efficiently managing administrative responsibilities. This role is crucial in ensuring a smooth patient flow and supporting...Hourly payFull timeWeekend workEndogen Wellness
Ann Arbor, MIa month ago- ...pipeline within the United States for our management systems certification services. You’ll leverage your technical expertise and collaborative spirit to develop solutions that delight customers and create real impact. You’ll play a key role in shaping our sales success...Remote work
NSF
Ann Arbor, MI1 day ago - ...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products...Weekly payFull timeLocal areaRemote workWork from home
Zuzick & Associates
Ann Arbor, MI16 hours ago $8k
...forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead...Base plus commissionFull timeWork experience placementAfternoon shift
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