Customer Service Rep
BreedAbove
Customer Service Representative
Love people and pets? Join our team and be the welcoming face of our luxury pet resort.
We're looking for a Part-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members.
Who We Are
NVA Pet Resorts is part of National Veterinary Associates (NVA) the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.
At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
What You'll Do
As a Pet Host, you are the first and last impression of our resort. You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for.
Your responsibilities include:
- Greeting clients, pets, and vendors warmly
- Managing check-ins and check-outs
- Booking boarding, daycare, grooming, and training reservations
- Answering phones, emails, and voicemails promptly
- Processing payments and balancing transactions
- Obtaining and verifying vaccination records
- Managing waitlists during peak seasons
- Recommending services and activity packages that meet client needs
- Communicating pet updates and concerns to leadership
- Keeping lobby and front areas clean and safe
You'll also jump in to help the team when needed which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment.
What We're Looking For
- We're seeking someone who is:
- Friendly, confident, and professional
- Detail-oriented and organized
- Comfortable multitasking in a busy lobby
- Strong with phones, scheduling, and computer systems
- Comfortable giving tours, recommending services, selling packages, upselling services and promoting memberships.
- Calm and solution-focused when handling customer concerns
- Passionate about dogs and cats
You must be able to:
- Work weekends and holidays
- Stand, walk, bend, and lift up to 60 lbs.
- Work in a busy, sometimes noisy environment
- Handle dogs of all sizes safely
Work Schedule
- Part-Time
- MondayFriday shifts
- Weekend availability required
- Holiday availability required
Equal Opportunity Employer
NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.
If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day we'd love to meet you.
BreedAboveVacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Service Rep in Ann Arbor, MI vacancy
- ...Customer Service Representative The University of Michigan Logistics, Transportation & Parking (LTP) is seeking a Customer Service Representative within the Fleet Services Office. This position is often the first connection and experience with LTP Fleet Services...SuggestedFull timeTemporary workWork at officeRemote workMonday to Friday
$15.87 - $21.16 per hour
...Customer Service AssistantUnder the supervision of the Service Center Manager, performs consistent quality supportive services to customers accessing the Michigan Works! Service Center, employers, partners and MWSE staff. Performs routine clerical duties including data...SuggestedHourly payWork at officeMichigan Works! Southeast
Ann Arbor, MI2 days ago- ...Customer Service RepresentativeThe University of Michigan Credit Union is currently searching for bright, professional and friendly service minded individuals to provide first in class customer service to our members! Customer Service Representatives at UMCU come from...SuggestedRemote work
University of Michigan Credit Union
Ann Arbor, MI2 days ago - ...Center Agent positions that will be responsible to: Answer calls in an efficient, courteous and accurate manner, while assessing customer needs and offering solutions; Demonstrate the desire to make customer's travel not only superior but memorable; Quickly identify and...SuggestedCurrently hiring
Delta Air Lines
Ann Arbor, MI3 days ago - ...communities through excellence in education, patient care, community service, research and technology development, and through leadership... ...School diploma or equivalent. 2-3 years of experience in a customer service environment. Must adhere to a high standard of personal...SuggestedWork at officeRemote workWork from homeShift work
University of Michigan Flint
Ann Arbor, MI3 days ago - ...Call Center Representative Deliver Outstanding Service to Every Patient! Trinity Health IHA Medical Group is looking for a customer-focused Employment Type: Full time Shift: Day Shift Description: Call Center Representative Deliver Outstanding Service to Every Patient...Full timeWork at officeLocal areaShift workDay shift
Trinity Health MI
Ann Arbor, MI20 hours ago - ...position, within the department of Patient Food and Nutrition Services, that is dedicated to supporting patients, departmental staff... ...for reinforcing a positive image of the Health System to all customers. They use information systems and customer service skills to facilitate...Temporary workWork at officeRemote work
University of Michigan Flint
Ann Arbor, MI3 days ago - ...Customer Care Representative IIThis position is 100% on-site; there is no option to work remotely.Department: Regional Call CenterLocation... ...situations. Our focus is providing exceptional customer service with empathy while resolving the customers' questions and requests...Full timeTemporary workWork at officeLocal areaImmediate startRemote workFlexible hoursShift work
Saint Alphonsus Health System
Ann Arbor, MI18 hours ago - ...coordination while ensuring thorough documentation of all interactions. Serves as a resource to peers through work coordination and service training, assists with complex inquiries, and performs administrative duties in accordance with HIPM requirements, standard...Work at officeRemote workFlexible hours
University of Michigan
Ann Arbor, MI15 hours ago - ...accident, have been injured, and/or have been in a roadside breakdown; receive calls from the motoring public, law enforcement, claims adjusters and the Casualty Claims department Per Customer Service Representative, Customer Service, Representative, Safety Manager, Retail...
XPO Logistics
Ann Arbor, MI3 days ago - ...Customer Service RepresentativeDo you want to take responsibility and make a difference with your work? With your expertise, we can achieve great goals together. We are WACKER - Reliable. Determined. Ambitious. As one of the world's most research-intensive chemical companies...Flexible hours
Wacker
Ann Arbor, MI19 hours ago $26.44 - $38.46 per hour
...As the Customer Service Specialist, you will be responsible for providing the sales team with administrative support and enhances the efficiency of the sales process between the organization and its customers and for interacting with internal and external customers. The...Contract workWork experience placementWork at officeWorldwideFlexible hoursSartorius North America
Ann Arbor, MI3 days ago$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...Part timeCasual workRemote workFlexible hoursAFG
Ann Arbor, MI15 hours ago$13 - $16 per hour
Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and...Hourly payFlexible hoursCircle K
Ann Arbor, MI2 days ago$15 - $18 per hour
Best Buy Cashiers and Customer Service Associates assist customers with purchases, returns, exchanges, and general product questions while providing a friendly in-store experience. Responsibilities include operating the register, handling cash and card transactions, assisting...Hourly payBest Buy
Ann Arbor, MI2 days ago$12 - $15 per hour
Family Dollar is seeking Cashiers to assist customers, operate cash registers, and support daily store operations. Cashiers are responsible... ...Family Dollar Cashiers are responsible for providing customer service, operating registers, handling cash transactions, assisting...Hourly payFull timePart timeFamily Dollar
Ann Arbor, MI4 days ago- ...ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such... ...and preparing the space for a successful tomorrow. We believe service starts with each other - supporting one another with honesty,...Full timePart timeFlexible hoursShift workAfternoon shift
- John Avery - State Farm Agent is seeking a dynamic Telemarketer to expand the client base and promote insurance products through outbound calls. Part-time role with 10-20 hours weekly and flexible scheduling. You'll conduct outbound calls, assess needs, schedule appointments...Part timeFlexible hours
John Avery - State Farm Agent
Ann Arbor, MI15 hours ago - State Farm Agent in Ann Arbor is seeking a dynamic Telemarketer to join their team. This position focuses on expanding the client base through outbound calls, promoting insurance products and providing valuable experience in the field. Applicants should possess excellent...Flexible hours
State Farm Agent
Ann Arbor, MI3 days ago - ...The Finish Line, Inc. is seeking an Associate to support daily store operations and deliver exceptional customer experiences. In this role you will help drive sales, manage merchandising, and maintain a welcoming environment that reflects our brand. You will work with...
R551US The Finish Line, Inc.
Ann Arbor, MI2 days ago $75.6k - $140.4k
...stakeholders through their knowledge of Thomson Reuters' products and services, and acquire knowledge of the tax and accounting industry.... ...ROI justification to shorten the sales cycleProspect new customers, validate their needs, shape product plans, and support other...Full timeLocal areaFlexible hoursThomson Reuters
Ann Arbor, MI8 days ago- ...Showroom and Sales Coordinator to join our team in Ann Arbor, MI! In this role, you\'ll be the face of our showroom — connecting customers with beautiful, cabinetry solutions while keeping our sales operations running smoothly. If you love design, people, and a fast-paced...Work at office
OAKLAND CUSTOM CABINETRY LLC
Ann Arbor, MI4 days ago - ...Customer Service Rep It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and...Extra incomeFull timePart timeSecond jobFlexible hoursNight shift
- ...that make memories last a lifetime. We're looking for friendly, customer-focused Reservation Agents to be the voice behind those... ...adventure. Join a supportive team where you’ll gain valuable customer service experience, enjoy flexible scheduling and camping perks, and...Contract workPart timeSummer workWork from homeMonday to FridayFlexible hoursWeekend workAfternoon shift
$26 per hour
Join Our Team as a Customer Service Specialist! Are you an organized and detail-oriented individual looking for a positive and efficient work environment? Community Pest Solutions is looking for a friendly and dynamic Customer Service Specialist to join our team in Ann...Work at officeMonday to FridayShift work$106.4k - $197.6k
...driving renewal, retention, and upsell motions across existing customer accounts? Are you motivated by uncapped commission opportunities... ..., subscription, recurring-revenue, technology, professional services, legal, tax, financial, or information-services environment.Bachelor...Full timeContract workWork at officeLocal areaFlexible hoursThomson Reuters
Ann Arbor, MI4 days ago- ..., Ann Arbor, Michigan 48104 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Full time Job Title Customer Service Representative Introduction We want you to join our team as a Customer Service Representative. If you have the desire to be challenged...Weekly payFull timeTemporary workLocal areaFlexible hoursShift workNight shiftWeekend workAfternoon shift
- Customer Service Representative - Hybrid Location: ANN ARBOR, MI, US, 48105 What you’ll need to succeed as a CUSTOMER SERVICE REP at XPO 1 year of related work experience and call center environment Excellent typing and 10-key skills Experience with Microsoft Office...Work experience placementWork at officeFlexible hoursShift workNight shiftWeekend workAfternoon shift
- ...The Administrative Assistant supports and assists general office activities and projects with administrative tasks. Provides customer service support. Under moderate supervision, work may involve contact with homeowners and board members. Job Duties And Responsibilities...Work at officeWorldwide
- ...and deliver high-performance systems that help manufacturers move, position, and automate with precision. Are you a seasoned customer service professional who thrives on solving problems, building relationships, and delivering exceptional customer experiences? We're looking...Hourly payFull timeWork at officeRelocation package
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Rep. Be the first to apply!
Related searches
- hospital customer service representative Ann Arbor, MI
- medical customer service representative Ann Arbor, MI
- customer service rep remote Ann Arbor, MI
- customer service officer Ann Arbor, MI
- benefit customer service representative Ann Arbor, MI
- customer service consultant Ann Arbor, MI
- customer service representative (remote from home) Ann Arbor, MI
- customer service operator Ann Arbor, MI
- customer success associate Ann Arbor, MI
- client service specialist Ann Arbor, MI