Case Manager-HRSN (LTCA)

Join our Human Services Long-Term Care & Aging Team! Position: Snohomish County Human Services Long-Term Care & Aging is seeking a qualified individual to support the Health Related Social Needs (HRSN) Program. HRSN services allow qualifying Medicaid enrollees to receive evidence-based, non-medical services to address an individual’s unmet, adverse social conditions that contribute to poor health. This program is being contracted to our Area Agency on Aging (AAA) through June30, 2028, by the Home and Community Living Administration (HCLA) and the WA State Health Care Authority. Since this is a new program, there will be the expectation of understanding that change will be inevitable in the following years. About you: Ideal candidate for this position: Demonstrates a commitment to a person-centered mindset approach; Has the desire to provide excellent case management to qualifying Medicaid enrollees of all ages; Has strong understanding of in-home assessments, care coordination, and public benefit programs; Has the desire to help individuals develop a service plan to increase their quality of life and delay the need for a higher level of care.

BASIC FUNCTION

To assist functionally impaired adults to obtain and effectively use necessary support services designed to achieve and maintain the maximum level of health and independence of which they are capable. The Case Manager maintains ongoing contact with clients to enable a prompt response to changes in the person's living environment.

STATEMENT OF ESSENTIAL JOB DUTIES

Conduct a comprehensive assessment to determine client assets, deficits and needs in psychosocial and health areas and to determine the need for case management services. Develop and implement a service plan listing services recommended and describing the division of tasks between the Case Manager, support network and client; ensure client is referred successfully to all resources listed in the plan and follow up to see that resources are obtained in a timely manner, appropriate to need. Review the service plan to document significant changes in the client's condition or situation and whether resources are appropriately meeting need; work with community contacts to ensure coordinated service delivery. Provide termination planning when the client's support systems are operating adequately to meet client need or the client no longer meets case management target population criteria. Maintain accurate, up to date and complete records of all client and collateral contact and is responsible for individual monthly and quarterly reporting of necessary client data.

STATEMENT OF OTHER JOB DUTIES

Perform related duties as required. Qualifications A Master's degree in behavioral or health sciences; AND one (1) year paid on-the-job social service experience; OR a Bachelor's degree in behavioral or health sciences; AND two (2) years of paid on-the-job social service experience; OR a Bachelor's Degree in any field; AND four (4) years of paid on-the-job social service experience. Must pass job‑related tests. Special Requirements A valid Washington State Driver's License, unrestricted except as to vision, will be required prior to appointment. Knowledge and Abilities Knowledge of: aging process social, financial and health problems confronting older persons and persons with disabilities available community resources computers and software programs Ability to: effectively interview older persons, conduct a comprehensive assessment and develop service plans establish and maintain rapport with elderly clients and their families communicate effectively with people regardless of age, sex or social, economic or cultural background respond effectively in crisis or emergency situations express ideas and recommendations clearly and effectively both orally and in writing establish and maintain effective working relationships with social service system officials, community agency staff, other county employees and the public maintain detailed records and prepare clear, concise written reports exercise initiative and judgment to make decisions within the scope of assigned authority read, interpret and apply work related laws, rules and other regulations Supervision Employees report to the Case Management Supervisor. Work is performed with considerable independence and is reviewed for quality, adequacy of professional judgment and compliance with established goals and policies through conferences, case record narratives, reports and appraisal of results obtained. Working Conditions The work is performed in a variety of settings including client homes, adult family homes, congregate care facilities and the usual office environment. Employees may be required to travel to clients, place of residence. The employee is required to work evenings, weekends and holidays as necessary. Job offers are contingent on successful completion of reference and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Snohomish County Human Services strives to be an equitable and trauma-informed department. Our department believes every interaction, procedure, and policy provides an opportunity to build a pathway toward a more resilient and restorative Snohomish County. Please reach out to Joeann Turck at View email address on click.appcast.io with any questions regarding this job posting. Snohomish County is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request. EEO policy and ADA notice #J-18808-Ljbffr Snohomish County