Automotive Service Advisor

Service Advisor Position

Wayne Akers Ford is currently seeking an experienced Service Advisor to help keep up with the high traffic count that we are experiencing in our service department. We are looking for a candidate who possesses excellent customer service experience, demonstrates a professional and positive attitude, and focused on our customer's total satisfaction. We offer an aggressive pay plan to compensate production, experience and customer satisfaction. We invite all top-performing individuals to apply their skills to help our company continue to grow.

Key Responsibilities and Duties:

• Greeting customers, help identify their vehicle concerns, review recommended services and prepare accurate repair orders and verify warranty coverages.
• Provide accurate time estimates for repairs and maintenance.
• Building strong customer relationships to foster repeat business and referrals
• Following up with customers after the service to ensure satisfaction and address any concerns. Including new and existing internet, phone, and email communication

Qualifications:

• Previous Automotive Service Advisor experience
• Excellent communication and interpersonal skills
• Ability to work in fast-paced environments
• Must pass background test and drug screening tests
• Must hold a valid driver's license with a clean record

Pay: $60,000.00 - $140,000.00 per year

Job type: Full-time

Job Setting: In-person

Schedule: Monday – Friday (Saturday rotations)

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401K
• Vacation
• Referral program
• Employee discounts

Work Location: Position requires on-site in-person attendance

Florida Drug-Free Workplace: Pre-employment Drug Testing

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.