InEight Completions Support Specialist - Power Construction

Position Overview As an InEight Completions Support Specialist, you will play a key role in ensuring the successful configuration, operation, and adoption of InEight Completions and InEight Document across project teams. You will support field personnel, engineers, QA/QC, and commissioning teams by maintaining system integrity, enabling efficient digital workflows, and delivering high‑quality customization solutions. Your work will directly contribute to accurate inspections, seamless turnover processes, and consistent project execution. District Overview TIC is proud to serve as an EPC contractor on various Entergy projects. In this role, you will contribute to these projects and join a team committed to delivering innovative power solutions that will benefit communities for generations. With multiple projects underway, you can expect stability and continuous opportunities for growth. Location This position is based out of Lenexa, KS. Responsibilities Configure and maintain project settings, workflows, and user permissions within InEight Completions Maintain the InEight Document customization backlog and track progress of customization requests Provide day‑to‑day support to field teams, engineers, QA/QC, and commissioning staff using the system Deploy no‑code customization solutions to Document projects via a Service Portal Create custom forms in InEight Compliance and Document using form designer tools Work cross‑functionally with the Project Initiation Team to complete project customizations Train new users and create guidance materials such as manuals, quick‑reference sheets, and walkthroughs Troubleshoot system issues, data errors, and integration problems in collaboration with IT or InEight support Set up and manage inspection forms, checklists, ITPs, and commissioning templates Monitor inspection progress, punch items, and turnover documentation to ensure accuracy and completeness Maintain data integrity by reviewing entries, correcting inconsistencies, and ensuring compliance with project standards Qualifications Experience with construction technology platforms, preferably InEight Completions, InEight Document, or similar systems Background in project controls, document control, or construction administration Understanding of construction workflows, QA/QC processes, or commissioning activities Strong technical aptitude with the ability to learn and support digital tools Excellent communication skills, with the ability to train and support diverse user groups Strong problem‑solving skills and the ability to troubleshoot system or data issues High attention to detail and commitment to data accuracy Ability to work collaboratively with cross‑functional teams Strong organizational skills, including backlog management and task prioritization Other Requirements Regular, reliable attendance Work productively and meet deadlines timely Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment Perform work safely and effectively; understand and follow oral and written instructions, including warning signs, equipment use, and other policies Work during normal operating hours to organize and complete work within given deadlines; work overtime and weekends as required May work at various different locations and conditions may vary Benefits We offer our full‑time staff employees a comprehensive benefits package that’s among the best in our industry, including top‑tier medical, dental, and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off. Equal Opportunity Employer, including disability and protected veteran status. #J-18808-Ljbffr