Lead Medical Assistant

Date posted: April 28, 2026

Pay: From $23.00 per hour

Job description:

LEAD MEDICAL ASSISTANT (LEAD MA) — MAEVILLE PEDIATRICS

Job Description

Position Summary

We are seeking an experienced, dependable Lead Medical Assistant to support our busy pediatric practice. This is a leadership role for a high-performing MA who can set standards, train staff, manage daily clinical flow, and keep the back office running efficiently and safely while also handling operations that pertain to the medical side of the clinic

The Lead MA will work closely with doctors and NP team and the medical director to ensure consistent clinical workflows, accurate documentation and excellent patient experience.

This position requires professionalism, maturity, strong communication and organizational skills and the ability to coach others in real time.

Key Responsibilities

Clinical Support (help support the MA team on the floor by ensuring they are trained and supported to do their tasks)

Room patients and obtain accurate pediatric vital signs

Update medications, allergies, pharmacy, and immunization status

Assist providers with procedures and clinical workflow

Perform point-of-care testing and specimen collection

Support vaccine preparation, administration, and documentation per protocol

Manages fax and nurse triage departments

Oversees referrals (train team )

Leadership & Supervision

Provide daily direction to Medical Assistants and externs and organize their schedules.

Assign rooming coverage, vaccine support, lab support, and float coverage

Conduct daily huddles and communicate priorities clearly

Train new MAs and maintain competency sign-offs

Provide coaching and corrective feedback when standards are not met

Progressive discipline for clinical staff

Monitor patient experience

Work closely with front desk as a liaison to the back office

Operations & Compliance

Maintain exam room readiness, stocking, and supply par levels

Monitor vaccine storage compliance and temperature logs

Ensure infection control and OSHA standards are followed

Identify workflow bottlenecks and solve problems in real time

Escalate safety concerns immediately to management/provider leadership

VFC program oversight and ensure monthly counts done and data loggers compliant

Inventory management and manage relationship with vendors

Required Qualifications

High school diploma or equivalent

Medical Assistant certification preferred (CMA, RMA, CCMA)

Minimum 2 years experience as a Medical Assistant (pediatrics preferred)

Strong pediatric vital sign and vaccine workflow experience

Strong EHR skills and attention to detail

CPR/BLS certification (or ability to obtain upon hire)

organizational skills

Preferred Qualifications

Previous Lead MA, trainer, or supervisor experience

Pediatric practice experience

Strong knowledge of immunization workflows and documentation standards

Comfortable coaching and holding peers accountable

What Success Looks Like

A successful Lead MA:

Runs a calm, organized back office

Prevents errors by enforcing consistent processes

Trains and supports MAs without drama or confusion

Communicates clearly and professionally

Keeps the team moving while keeping patients safe

Works closely with doctor and NP team as liaison to MA team

keeps daily and weekly checklists and is a forward thinker

Work Schedule

Monday–Friday: 7:30-5:30 (some days early start some days late start)

Occasional Saturdays

Benefits (Optional Section)

Competitive pay based on experience

PTO + paid holidays

Health / dental / vision

Retirement plan

Paid training + growth opportunities

To Apply

Please submit:

Resume: View email address on click.appcast.io or apply via indeed

References

Certifications (if applicable)

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Work Location: In person