Windows Desktop Engineer

Windows Virtual Desktop Engineer This role involves engineering and supporting enterprise-level Windows virtual desktop environments, with a focus on Horizon platform support. The position requires overseeing the deployment, configuration, and maintenance of virtual desktop infrastructure (VDI), ensuring optimal performance, stability, and end-user experience. It is a technical engineering position suitable for professionals with strong hands-on experience in Windows desktop and VDI environments. Responsibilities include: Engineer and support enterprise Windows virtual desktop environments using Horizon platforms, including support for migration from existing VDI platforms. Build, configure, and maintain Windows 10/11 virtual desktop images and related desktop services. Engineer and optimize desktop images, profiles, policies, and application configurations to enhance operational efficiency. Configure and support Horizon components such as Connection Servers, Horizon Agents, desktop pools, and associated infrastructure. Troubleshoot complex issues related to VDI, including desktop performance, application delivery, profiles, authentication, and infrastructure layers. Support Active Directory, Group Policy, and Windows security configurations within the virtual desktop environment. Collaborate with application, network, security, and infrastructure teams to resolve end-to-end desktop issues. Automate repetitive desktop engineering and operational activities using PowerShell or similar scripting tools. Monitor, analyze, and optimize VDI performance, capacity, and user experience. Produce detailed engineering documentation, operational procedures, and implementation plans for ongoing support and improvements. Qualifications include: Strong hands-on experience supporting and engineering Windows desktop environments, particularly Windows 10/11. Proven expertise in managing enterprise VDI environments, including Horizon platforms. Experience with at least one major VDI technology such as VMware Horizon, Citrix, Azure Virtual Desktop, or equivalent. Solid understanding of VDI architecture, desktop delivery, and associated security practices. Extensive knowledge of Active Directory, Group Policy, and Windows imaging processes. Skilled in troubleshooting desktop performance, application issues, profiles, and authentication challenges. Proficient in PowerShell scripting and automation to streamline operations. Knowledge of enterprise networking concepts relevant to VDI, including DNS, load balancing, firewalls, and remote access. Ability to work collaboratively with cross-functional teams to resolve complex technical issues. Effective documentation and communication skills for operational procedures and technical documentation. Publishing Pay Range: $74.13 – $78.24 hourly This position is based in office and requires employee to work on-site. At GDH, we believe in the power of people and the importance of caring. Our culture statement, "We care about people," isn't just a tagline – it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs. GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service. GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more! For more detailed information on benefits, please go to GDH's website under the tab for candidates. GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department. Please visit our notice of collection for California applicants. GDH