Veterinary Receptionist

Job DescriptionJob DescriptionNot every front desk job feels the same.At Heart of Harlem Veterinary Clinic, we are looking for a Veterinary Receptionist who brings warmth, professionalism, and great energy to the front of our clinic. This role is so much more than answering phones. You are one of the first people our clients meet, one of the voices they remember, and a big part of what makes our clinic feel welcoming, calm, and cared for.We are a busy, community-based veterinary clinic in Harlem with wonderful clients, great patients, and a team that truly enjoys working together. If you love people, love animals, and know how to keep things organized in a fast-moving environment, wed love to meet you.What we offerPay: $18$24 per hourSchedule: Full-time, 4 days per week, 40 hours totalSome Saturdays requiredHealth insuranceMatching 401(k)Paid time offA supportive, team-oriented clinic cultureThe opportunity to grow with a respected veterinary practice in NYCWhat youll doAnswer phone calls with warmth, professionalism, and confidenceSchedule appointments and help manage the daily flow of the clinicGreet clients and patients and create a welcoming first impressionCheck clients in and outHandle client communication in person, by phone, and digitallyHelp process and file insurance claimsMaintain accurate records and update client informationAssist with front desk organization and administrative supportHelp clients feel heard, informed, and taken care ofSupport the medical team by keeping communication clear and organizedWhat were looking forSomeone friendly, reliable, organized, and calm under pressureStrong communication and customer service skillsComfortable handling phones, scheduling, and multitaskingSomeone who enjoys working with both people and animalsA team player who takes pride in creating a positive client experienceVeterinary reception, animal hospital, medical office, or customer service experience is a plusWhy Heart of HarlemWeve built a clinic that feels personal.Our clients trust us. Our team supports each other. Our work matters. And the person at the front desk plays a huge role in making all of that possible.This is a great opportunity for someone who wants to be part of a clinic with heart a place where you are not just filling a position, but becoming part of a team and a community.If youre looking for a veterinary receptionist role in NYC where your work truly matters, wed love to hear from you.