Statewide Help Desk Analyst - Tier 1 Support & Training
Socket.dev
Socket.dev is seeking a Help Desk Analyst to provide Tier 1 technical assistance and program support for statewide child serving systems. You will assist providers and county staff with system navigation, payments, and issue resolution. Responsibilities include developing training materials, documenting procedures, and collaborating with state agencies and CDJFS to ensure policy alignment. Travel may be required for meetings and program support activities. #J-18808-Ljbffr Socket.dev
- Job Description: The Help Desk Analyst provides Tier 1 technical assistance and program support for statewide child serving systems. This role helps providers and county staff... ...from state and county staff and providers. Training & Documentation Assist in developing training...TrainingFor contractorsImmediate start
- ...with people motivated to help you succeed—and enjoy... .... As the Technical Support Specialist Tier I , you will be primarily... ...for providing Tier 1 helpdesk support including... ...DO Provide Service Desk support including... ...Experience conducting end user training. ITIL fundamentals...TrainingSummer holidayWork at officeWork from homeFlexible hours
$86k - $130k
...As the world’s number 1 job site*, our mission is to help people get jobs. We strive... ...improvement. You’ll build, support, and enhance front-end and... ...Salary Range Transparency Tier 1 - United States of... ...combination of work experience, training, military experience, or...TrainingWork experience placementLocal area- ...Onsite: 1 day a week (WED) – Orientation and initial training will require them to be... ...client has an opening for a Help Desk Analyst 10830 This position... ...This is an elevated Tier 1 Service Desk role that is 95% phone support for internal and external...TrainingHourly payRemote workShift work1 day per week
- ...Help Desk Analyst vTech can help you avoid the daunting task of writing... ...percent annually. We focus on the training and retaining qualified... ...Understanding of Desktop Support and Software Licensing Services... ...Mandatory Requirements/Time: 1 Year I.T experience 1Year...TrainingShift work
- ...W2 only. Our direct client has an opening for a Help Desk Analyst 1475 If you are interested, please submit the following... ...: 2 Years of Service Desk experience addressing tier 1 or tier 2 IT support issues. Basic Network Troubleshooting and Customer Service...Hourly payWork at officeRemote workWork from homeShift workDay shift
$22 - $29 per hour
Description We are in search of a Help Desk Analyst to ensure that end‑user... ...proactive and requested technical support and assistance to employees... ...reports. Manage end‑user training to minimize support issues, increase... ...process. Requirements 1-3+ years of work experience...TrainingHourly payTemporary workWork experience placementWork at office- ...rejected Advanced Technical Support Serve as the primary escalation point for Tier 1 and Tier 2 analysts for complex or non-standard incidents... ..., guidance, and on-the-job training to junior analysts to enhance... ...authority within the service desk, influencing best practices...TrainingPermanent employmentWork at officeLocal areaRemote workRotating shift
- ...deeply and reach further to help people uncover their own power... ...communities. Job Description Summary: Tier 1 HR Shared Services... ...responsible for responding to and supporting the resolution of inquiries... ...recruitment, hiring, training, promotion, transfer, compensation...TrainingLocal areaShift work
$18 per hour
...Customer Support TechnicianCAI is a global services firm with over... ...worldwide and a yearly revenue of $1.3 billion+. We have over 40... ...at school locations, helps with warehouse tasks as needed... ...compensation and selection for training, including apprenticeship, at...TrainingFull timeApprenticeshipLocal areaWorldwide- ...Service Desk Analyst Position Details: Job Title: Service... ...a timely manner. · Support shared software, such... ...Requirements (resource must have 1 or more of the... ...Years of Experience in Help Desk technical Support... .... · Write or revise training manuals and procedures....TrainingFor contractors
$18 - $19 per hour
...Service Desk Analyst Immediate need for a talented Service... ...range from 6:00 am - 1:00 pm, starting every... ...-9:30pm last shift ~ Training: ~4-5 weeks, Mon – Fri... ...be looking for them to help maintain service levels... ...help desk analyst" OR "IT support specialist" OR "...TrainingContract workPart timeWork at officeImmediate startRemote workMonday to FridayShift workNight shift- ...Provider (MSP), is seeking an experienced Tier 3 Help Desk Technician to join their team on a temp-... ...comfortable handling Tier 2-level support and is looking for an opportunity to take... ...performing Tier 2 or Tier 3 support ~1+ year of experience working in a Managed...Full timeTemporary workWork at office
$80k - $90k
...incidents that cannot be resolved by Tier 1/2. Guide root-cause analysis... ...coordination point between Tier 3 support and additional VA support teams... ...for complex PIV issues. Provide training and technical coaching to Tier 2 analysts as needed. Identify automation...TrainingPermanent employmentContract workWork at office- ...Recruitment Partners LLC is seeking a Help Desk Analyst for a contract role based onsite in Westerville... ...of contact for end-user technical support, handling hardware, software, and... ...and help shape endpoint management and training. #J-18808-Ljbffr Motion Recruitment Partners...TrainingContract work
$18 per hour
...Customer Support Technician CAI is a global services firm with over... ...and a yearly revenue of $1.3 billion+. We have over 40 years... ...at school locations, helps with warehouse tasks as needed... ...compensation and selection for training, including apprenticeship, at...TrainingHourly payFull timeApprenticeshipLocal areaWorldwide- DWYER INSTRUMENTS, LLC is seeking a Senior Help Desk Analyst III to ensure end-user hardware,... ...in Westerville, OH focuses on proactive support, endpoint management, and efficient issue... ...process, drive improvements, and coordinate training for end-users. The position requires 3-...Training
- Tata Consultancy Services is seeking a Service Desk professional in Ohio to provide Level 1 IT support. You will handle tickets via phone, email, and chat, diagnose... ...essential. The role emphasizes knowledge sharing, training, and proactive incident handling in a fast-paced...Training
$50k - $80k
...seamlessly into existing operations, helping teams scale quickly, reduce... ...Specialist, Robotics you will support our next-generation fully... ...or related technical field. 1+ years of experience in warehouse... ...’s experience, education, training, key or critical skills, geographic...TrainingHourly payWorldwideMonday to Friday$50k - $55k
...and resolutions in the service desk ticketing system. Escalate complex issues to higher-level support teams as necessary. Monitor and... ...goals. Provide guidance and training to end-users on software and hardware... ...tools Provide Level 1 assistance to inquiries into the...TrainingRemote workShift work- ...IT End User Services Analyst provides foundational technical support to all users. They... ...Respond to service desk tickets and outages... ...project implementations. Help with local backup... ...A+ certificate or 1-2 years’ experience... ...employment, mobility, training, compensation, and occupational...TrainingTemporary workLocal area
$69.5k - $129k
...equipment, as well as upkeep of all grounds and support equipment, through the direction of a... ...issues including safety compliance and training, workflow planning and day-to-day administration... ...include the following: Predictive: Level 1 Vibration Certification, Level 1...TrainingFull timeTemporary workPart timeWork experience placementCasual workLocal areaShift workRotating shift$42.93 - $58 per hour
...Team Our IT team manages support, projects, and... ...technology at Upstart. From help desk inquiries to onboarding... ...‑up. As an IT Support Analyst you would play an instrumental... ...IT or application training to employees to ensure... ...match of $2 for every $1 contributed, up to $15...TrainingBi-weekly payHourly payTemporary workFor contractorsWork experience placementSummer workCurrently hiringWork at officeLocal areaRemote work- ...care deeply and reach further to help people uncover their own power... ...(i.e. LIS, e-Source) 5% Training new employees and students 5... ...Diploma or equivalent 6 months - 1 year experience in phlebotomy... ...employer and fully supports and maintains compliance with...TrainingWork at officeLocal areaShift workAfternoon shift
- Brooksource is looking for a PC Technician in Columbus, Ohio, to provide Tier 2 technical support. The role includes troubleshooting hardware and software issues, processing requests through Jira Service Management, and supporting end-user devices. Candidates should have...
- ...related tasks (i.e. LIS, e-Source). 5% Training new employees and students. 5% Adherence... ...Diploma or equivalent 6 months - 1 year experience in phlebotomy and/or specimen... ...an equal opportunity employer and fully supports and maintains compliance with all state,...TrainingWork at officeLocal areaShift workAfternoon shift
$100k - $120k
...analytical Technical Business Analyst to help drive business transformation... ...technical requirements, and support the successful implementation... ...overall business operations. Training & Change Management... ...the 1st of the month following 1 month of continuous regular...TrainingFull timeWork at officeImmediate startFlexible hours- ...position provides day-to-day support for computers, mobile... ...resolution. Provide Tier I support for desktops,... ...Technician, Systems Analyst, and Information... ...Participate in ongoing training to develop technical and... ...hands-on experience. ~1+ years of experience providing...TrainingInternship
- Sr. Systems Admin / Technical Specialist 1 Confidential Mandatory Skills Logon Procs - 5+ years Create Change SCLM - Change Control - 5+ years Create structures Maintain structures REXX routines - 5+ years Create Maintain Clist Routines - 5+ years Create Maintain...
- ...results of analysis in Event / Incident Management database- Help drive Kronos Workforce Central performance improvements-... ...and customized reports- Provide program specific training and follow-up support for new agencies - Develop documentation for the configuration...TrainingContract workImmediate start
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