Product Analyst II

Role Description

The Product Analyst II serves as the primary subject matter expert for assigned products, partnering with internal team members, business product owners, business stakeholders, and external partners to successfully deliver software solutions that align with business priorities.

This role is responsible for translating business requirements into actionable product backlogs, ensuring sprint readiness, supporting development teams throughout execution, coordinating User Acceptance Testing (UAT), managing product releases, and maintaining product documentation. The Product Analyst II collaborates across departments to ensure business needs are effectively translated into delivered product capabilities while maintaining consistent product quality throughout the software development lifecycle.

Essential Functions

• Product Delivery & Backlog Management
  • Own and maintain the product backlog for assigned products.
  • Translate business requirements into well-defined epics, features, and user stories.
  • Refine and prioritize backlog items in alignment with business priorities established by Senior Product Management and leadership.
  • Continuously manage backlog health to support upcoming sprint planning activities.
• Agile Delivery
  • Facilitate backlog refinement sessions with development teams.
  • Support sprint planning activities and ensure work is developer-ready.
  • Clarify business requirements and answer functional questions during development.
  • Collaborate with engineering teams to remove ambiguity and support successful delivery.
  • Participate in sprint reviews and retrospectives to identify continuous improvement opportunities.
• User Acceptance Testing & Release Management
  • Coordinate User Acceptance Testing (UAT) activities.
  • Validate completed functionality against business requirements and acceptance criteria.
  • Coordinate release readiness activities with Product Management, Product Analysts, and technology teams.
• Product Documentation
  • Maintain product documentation throughout the product lifecycle.
  • Ensure user stories, acceptance criteria, release documentation, and product knowledge remain current.
  • Partner with Product Analysts to maintain functional documentation and product knowledge repositories.
• Stakeholder Engagement
  • Build strong relationships with team members, technology teams, business stakeholders, and leadership.
  • Communicate and provide regular reporting to team members and leadership on product delivery progress, implementation/release status, testing status, and overall product activities in relation to the product workflow lifecycle.
  • Support product demonstrations and stakeholder reviews.
  • Gather implementation feedback and identify opportunities for continuous product improvement.
• Product Quality & Continuous Improvement
  • Monitor backlog quality and delivery effectiveness.
  • Identify opportunities to improve Agile delivery processes.
  • Partner with Product Analysts to incorporate production feedback into future backlog priorities.

Qualifications

• Strong understanding of Agile software delivery principles and product lifecycle management.
• Ability to translate business requirements into well-defined epics, features, user stories, and acceptance criteria.
• Strong collaboration skills with software development teams.
• Ability to balance multiple priorities while maintaining delivery commitments.
• Strong communication and decision-making skills.
• Strong organizational skills with a focus on execution and delivery.
• Ability to identify delivery risks, remove ambiguity, and drive work to completion.

Requirements

• Bachelor’s degree in business, finance, information systems, management, or related field preferred.
• 5–7 years of experience in product lifecycle oversight, Agile software delivery, product coordination, project management, business analysis, or related disciplines.
• Proficiency with Azure DevOps, Microsoft Office, Smartsheet, or Jira.
• Experience managing product backlogs, user stories, and sprint readiness activities.
• Experience partnering with software development teams throughout the software development lifecycle.
• Experience coordinating User Acceptance Testing (UAT) and software releases.
• Experience working in Agile software delivery environments.
• Experience supporting cross-functional product teams preferred.

Benefits

• Competitive pay, incentive programs, 401k matching.
• Unlimited time off plus 11 paid holidays.
• Medical, dental, and vision health plans with FSA or HSA options.
• Opportunities to volunteer and give back to the communities we serve.
• Paid remote work expenses.
• Career development, trainings, continuous learning, and employee recognition.
• Team engagement events and activities.
• Culture of growth and continuous improvement.
• A great place to work.