Strategic Accounts Manager

Premier Packaging provides innovative packaging solutions through a combination of curiosity, drive, and a culture that embraces an entrepreneurial spirit. We are responsive to our customers' needs, responsible to one another and the environment, and improve our processes to deliver quality products. We ask 'Why' so we can deliver the 'How'.


The Strategic Accounts Manager - National Sales is responsible for initiating, managing, and expanding business development activities within Premier Packaging's Strategic Accounts portfolio. A Strategic Account is defined as a current National Account with significant opportunity for growth, partnership expansion, and long-term value creation.

This role partners closely with National Sales leadership, Strategic/National Sales Representatives, Corporate Sales Support, Marketing, and Cross-Functional Teams (CFT) to deepen client relationships, identify growth opportunities, and position Premier Packaging as a trusted, value-driven strategic partner at the highest levels of customer organizations.

Key Responsibilities:

• Partner with National Sales leadership to identify Strategic Accounts and assess growth opportunities.
• Assist in establishing annual goals, objectives, and growth strategies for Strategic Accounts.
• Identify opportunities for expansion and effectively position Premier Packaging's value proposition, national programs, and solutions.
• Present Premier's capabilities, offerings, and strategic value to executive and C-suite-level stakeholders.
• Collaborate with Corporate Sales Support and Marketing to develop best-in-class presentations and strategic account materials.
• Develop a deep understanding of client priorities, challenges, and business objectives; align Premier's solutions accordingly.
• Remain current on industry trends, new products, and emerging solutions relevant to strategic customers.
• Support assigned National Sales Representatives and Executives in managing and growing Strategic Accounts.
• For accounts directly managed, oversee inventory management, account performance, profitability, and overall account health.
• Build and maintain strong, multi-level client relationships to foster long-term partnerships.
• Establish strong internal relationships across Sales, Sales Support functions, and Cross-Functional Teams (CFT).
• Assist in conducting SWOT analyses, business reviews, and strategic planning sessions for National and Strategic Accounts.
• Partner internally with CFT to drive growth initiatives and expand Premier Packaging's footprint within existing accounts.
• Maintain accurate, timely, and detailed documentation of all activities, opportunities, and customer interactions within Salesforce.

Competencies & Skills

• Strategic thinking with a strong customer-centric mindset
• High sense of urgency with the ability to manage multiple priorities and projects
• Strong problem-solving and analytical skills
• Exceptional organizational and project management abilities with attention to detail
• Excellent written and verbal communication skills
• Strong presentation and executive-level communication capabilities
• Ability to work independently while collaborating effectively across teams
• Professional presence and ability to influence at senior leadership levels

Requirements

• Bachelor's degree required; B.A. or B.S. preferred
• 3-5 years of experience in packaging or a related industry
• Proven experience managing complex customer relationships and strategic accounts
• Proficiency with CRM systems (Salesforce preferred)
• Ability to manage workload amid competing priorities and distractions
• Willingness and ability to travel for business as needed

Work Environment & Physical Demands

• Remote, corporate-based role
• Travel required as necessary to support Strategic Accounts and National Sales initiatives
• Must be able to sit, stand, and work at a computer for extended periods