Express Service Advisor

Express Service Advisor

Weston Nissan, one of the largest and best Nissan dealerships in the country is looking to add an Express Service Advisor to our team. This is a fantastic opportunity to join a great company which focuses on helping you grow both personally and professionally. Come work at a company where employee satisfaction and customer service come first because we know that happy employees lead to happy customers!

What We Offer:

• Carry over your vacation and personal days, based on previous experience and longevity
• Weekly pay
• Health, dental and vision insurance
• Continuous training programs
• Team and individual bonuses based on KPI
• Sundays off for parts and service departments

Responsibilities:

• Greet customers promptly
• Obtains customer and vehicle information
• Write up all items as described by the customer
• Determine and recommend needed maintenance based on age, mileage, and vehicle history
• Prepare complete and accurate estimate of cost of repairs for labor and parts
• Establish follow-up time and communicate it to the customer
• Monitor the progress of each vehicle throughout the day, updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to the customers

Qualifications:

• Bilingual Spanish speaking candidates preferred
• Knowledge of automobiles
• Positive attitude
• High volume mentality
• CSI focused