Quality Technician

Quality Assurance TechnicianThe Quality Assurance Technician is responsible for ensuring all production quality procedures are consistently followed on the manufacturing floor. This role partners closely with Operators to verify product quality, perform testing, and monitor compliance with customer specifications and internal standards.In this role, the individual will regularly collect samples and retains, conduct quality testing, document results, and identify non-conformances. The QA Technician plays a critical role in maintaining product integrity by addressing issues in real time, ensuring corrective actions are implemented, and escalating concerns when necessary. A typical day includes auditing production lines, reviewing product specifications, interacting with machine crews, and ensuring production meets all quality expectations before continuing operations.Impact on Smurfit WestrockEnsure adherence to all quality procedures and standards across production linesConduct product inspections, audits, and testing to verify quality complianceCollect and analyze retains and samples to validate product specificationsDocument all quality checks, audit results, and corrective actions accuratelyIdentify and communicate non-conformances to Operators and ensure timely resolutionEscalate unresolved quality issues by stopping production and placing equipment on Quality Hold when requiredCollaborate with Operators, Supervisors, and Managers to resolve production quality issuesMaintain active presence on the production floor until issues are resolved and quality standards are restoredBuild effective working relationships with machine crews to support operational successSupport continuous improvement efforts by participating in problem investigations and root cause analysisRequirementsGeneral knowledge of manufacturing processes, preferably in folding carton productionAbility to read and interpret safety rules, customer specifications, and quality proceduresStrong understanding of acceptable product quality versus non-conforming conditionsExperience using inspection tools such as rulers, calipers, and micrometersBasic computer and data entry skillsAbility to perform basic arithmetic calculationsCapability to conduct investigations and problem-solving activitiesStrong attention to detail and documentation accuracyEffective communication and teamwork skillsAbility to recognize common packaging defects such as cracking, tearing, and scoring issuesAbility to maintain consistent attendance and work overtime as neededAbility to perform essential job functions with or without reasonable accommodationCorporate culture based on integrity, respect, accountability and excellenceComprehensive training with numerous learning and development opportunitiesAn attractive salary reflecting skills, competencies and potentialA career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily workCandidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.