Assistant General Manager

Assistant General Manager

Hog Island Oyster Co. is looking for an enthusiastic Assistant General Manager (AGM) to join our team. If you're looking for a position that will both challenge and reward while working for a company that takes care of its people, the planet and profits, then we encourage you to apply. Hog Island Oyster Co. is proud to be a Benefit Corporation, using business as a force for good.

At Hog Island Oyster we aim to cultivate, serve and enjoy the best oyster experience possible. We take care and effort hand raising sustainable shellfish, which we proudly serve at our farm in Marshall and our restaurants in Marshall, San Francisco, Larkspur and Napa.

What we provide:

• Competitive pay
• Generous medical and dental plans
• 401k retirement plan with company matching funds
• Pre-tax Flexible Spending Accounts (FSA)
• Paid vacation & sick time
• Paid time to volunteer in the community
• Employee discounts, industry-leading training and opportunities for advancement
• Attainable bonus structure
• Work-life balance

What we require:

• Teamwork
• 2-3 years of restaurant manager experience
• Ability to consistently meet daily, weekly and monthly deadlines
• A practical understanding of HR legal requirements
• Basic math skills and knowledge of daily restaurant financial practices
• Proficient in restaurant systems such as Aloha, ScheduleFly, Ctuit, etc.
• Ability to effectively communicate in both verbal and written formats
• Ability to build and maintain relationships both internally and externally
• Juggle multiple tasks and adjust to changing schedules and priorities in a fast paced environment
• Must be at least 18 years of age
• The physical ability to stand for up to 10 hours per day and lift up to 50 pounds

What are the job duties:

• Foster a culture throughout the restaurant that follows our Guiding Principles of Business the right way, Great food, Exceptional service, Authentic relationships, and having FUN doing it.
• Strong balance of leadership and managerial skills. Able to guide and develop staff while setting clear expectations and holding them accountable. Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests;
• Assist the General Manager with hiring, training, supervision, development, and when necessary, termination of employees;
• Communicate directly with the General Manager regarding staffing levels, scheduling, creating and implementing operational systems for all staff;
• Develop employees by providing ongoing feedback, establishing performance expectations, and by conducting performance reviews;
• Monitor and track staff attendance and punctuality;
• Manage shifts which include: daily decision making, scheduling, and planning while upholding standards, product quality, and cleanliness;
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, and labor costs;
• Responsible for the daily set up and operation of the POS System;
• Ability to understand the inventory needs of the Oyster Bar;
• Provide oversight and communicate any needs for the pars of bread, shellfish, linen, merchandise, sundries and food items;
• Proactively manage the floor by checking in with tables, help to run food and even jump in and shuck a few oysters if necessary;
• Meet or exceed established deadlines; and
• Communicate clearly with managers, kitchen and dining room personnel, and guests.

We help and take care of each other, our customers, our communities and our planet, and we have FUN doing it, so come and join us.

At Hog Island Oyster Co. we stand for oysters, diversity and equality! This means cultivating a work place free from discrimination and harassment of any kind, and providing equal employment opportunities. People of all backgrounds and interests are welcome in our family. Shall we set a place at the table for you?