Remote Software Support Specialist I
RedSail Technologies, LLC
- Remote job
RedSail Technologies, LLC is seeking a Software Support Tier I to be the first point of contact for customer calls about our products and services. The role emphasizes active listening, calm issue resolution, and de-escalation when a pharmacy requests assistance for their customer. You will respond to inquiries, provide user support on applications, and independently resolve software problems to boost customer satisfaction. A collaborative, professional approach is essential. #J-18808-Ljbffr RedSail Technologies, LLC
$65k - $75k
...include, but are not limited to, the following: Technical phone support to customers Documentation of all customer communication through internal ticketing system, Team Support. Diagnosing software issues and bugs, performing appropriate fixes; working with other...Remote workLocal area- ...Software Support Specialist Location: Remote (must be in EST/CST time zones) - Des Moines, IA or Indianapolis, IN Onsite is PREFERRED Terms: Contract (Replacement Resource) Interview Style: 1-2 Rounds Preferred Qualifications: Bilingual English / Spanish API querying...Remote workContract work
- ...Software Support Specialist (SSS) I At A-dec, we do more than create the highest quality products and services for the dental industry; we strive... ...Familiarity with CRM systems, ticketing platforms, and remote support tools. Collaborative team player with a...Remote work
$45k - $65k
...Software Support Specialist - Data & Insights Solutions Unblocking stuck clients. Solving weird and interesting technical problems with your... ...in our platform and derive value day-to-day. Location Remote Responsibilities In a typical week, you will: Deep...Remote workLocal areaShift workAfternoon shiftEarly shift$45k - $70k
...shopping journeys from beginning to end. Overview As a Software Support Specialist , you play a crucial role in providing accurate and timely... ...Experience using the Rithum platforms. Prior experience working remotely. Bachelor’s degree in the applicable discipline or related...Remote workShift work$61k - $70k
...with your recruiter to learn more. Base pay range $61,000.00/yr - $70,000.00/yr Software Support Specialist Pay Status and Classifications: Exempt, Regular Full Time Work location: Remote in New York or Texas. If in New York and local to company headquarters, there are...Remote workFull timeWork at officeLocal area- ...dataPARC At dataPARC, we don’t just make software — we help manufacturers make better... ...and customer-focused Software Support Specialist to join our team! This role suits someone... ...support. LOCATION - This position is remote (North America). Responsibilities...Remote workFull timeWork at officeDay shift
- ...The Software Support Specialist, Public Safety, provides advanced technical support for Tyler Technologies’ mission-critical public safety software... ...and software functionality by phone, webinar, or other remote methods. Create, update, and enhance documentation throughout...Remote workWork at officeLocal areaMonday to FridayShift workWeekday work
$60k - $85k
...Software Support Specialist AEM (Advanced Environmental Monitoring) is the global leader in innovative mission critical weather, wildfire and... ...Support Manager. Note that while this position is fully remote, the successful candidate must be based in Australia and...Remote workWork experience placementWork at office- ...the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. Software Support Specialist – Remote Dublin, OH, United States The Job: As a Software Support Specialist, you’ll be part of our Tools & Outdoor...Remote workLocal areaHome office
- ResMed is seeking a Customer Support Specialist to identify customer issues and provide consultative solutions for technical and non-technical... ...delivering high customer satisfaction, troubleshooting remote product questions, and documenting issues according to SOPs....Remote job
$90k - $157.5k
...week in our Burlington MA office -- other day remote What we are looking forA Dedicated Client Product Support Specialist supports post go-live of the Charles River Investment... ...industry working for a consultancy or software vendor. Experience leading the implementation...Remote workFull timeTemporary workWork at officeFlexible hours3 days per week1 day per week- A customer support service is looking for candidates for an entry-level position to assist clients with a popular tax software. This role involves guiding customers through the software, answering... ...part-time or full-time and is remote, allowing you to work from home...Remote workFull timeTemporary workPart timeWork from home
- Rithum is seeking a Software Support Specialist to join our global, remote-first team. You will handle inbound software support across portals, email, phone, and chat, document issues, and escalate to Engineering as needed. You will mentor junior staff, contribute to internal...Remote job
- ASSA ABLOY Group in Phoenix, AZ is seeking a Customer Support Specialist to train end users and partners on software workflows. You will resolve issues via calls, email, and remote sessions, documenting steps and outcomes with precision. The role emphasizes coaching customers...Remote work
- Rithum is seeking a Software Support Specialist to resolve inbound software queries via portal, email, phone and chat, documenting issues and resolutions... ...quality, and contribute to knowledge base updates in a remote-first, fast-paced environment. #J-18808-Ljbffr Rithum...Remote jobRotating shift
- Phorest Salon Software is seeking a remote Customer Support Agent to join our North American Support team. In this role, you will assist salon and spa owners with troubleshooting software issues and providing excellent support. Ideal candidates will have experience in technical...Remote job
- Tyler Technologies seeks a Software Support Representative in Annapolis, MD to handle high-volume customer inquiries via phone and email. You... ..., and problem-solving skills. The role offers flexible/remote options with a minimum of three in-office days per week. #J-...Remote jobWork at officeFlexible hours3 days per week
- Aditri Tech World, a subsidiary of Apple Cinemas, seeks a Software Support Specialist for permanently remote night shifts. You will communicate with clients in English, troubleshoot issues, and collaborate with the corporate finance team to classify expenses and prepare...Remote jobNight shift
- A leading global tools company is seeking a Software Support Specialist to join their remote team. The role involves answering calls, diagnosing software issues, and assisting customers with technical support. The ideal candidate will have advanced experience with Windows...Remote job
- ...ConnectWise is an industry and Global leading software company with over 3,000 colleagues in... ..., automate service delivery, and remotely control technology so they can... ...ConnectWise! General Summary: The Software Support Specialist II is responsible for assisting ConnectWise...Remote workFull time
- ...: UFG is currently seeking a Software Support Specialist to be responsible for installing, configuring, maintaining, and performing intermediate... ...: Provide technical assistance via phone, email, remote support, or in-person to employees of UFG in the use of computer...Remote workFull timeWork experience placementWork at officeLocal area
- Traka Group in Phoenix, AZ is seeking an Associate Customer Support Specialist to remotely support and train customers on our software. You will work with end users, partners, and internal teams, guiding them through workflows and best practices while documenting resolutions...Remote job
- Jack Henry & Associates, Inc. is seeking a Tier 1 banking support specialist to be the first point of contact for our financial institution clients. This remote role requires you to troubleshoot in a fast-paced environment and work within a ticket system to resolve issues...Remote job
- Drake Software LLC is seeking a remote Customer Service Representative to support tax professionals via phone. You will diagnose and resolve inquiries, guide users through troubleshooting steps, and document interactions to improve service quality. This role emphasizes...Remote jobShift work
- Straive is hiring a Tax Software Customer Support Associate for a 3-4 month remote contract. You will support business and individual tax software clients by handling phone, email, and chat inquiries related to moderate to complex system and content issues. Associate’s...Remote jobContract work
- ...Description Boise Cascade has an exciting opening for an IT Software Support Specialist! *This role may be based at any BMD location or the Boise... ...support, developing standard operating procedures, remote new feature training, and on-site training for our forty-two...Remote workWork experience placementWork at officeFlexible hoursNight shiftWeekend work
- ...Description Job Description Description: Job Title: Software Support Specialist Reports to: Phone Support Supervisor Department: Service... ...Summary: Primarily assists customers over the phone to remotely diagnose software related problems and guide customers...Remote workFlexible hours
$35 per hour
...Senior Software Support Specialist $35/hour Hybrid Downtown Dallas You are an experienced software support professional who combines strong... ...primarily onsite. Currently t he role offers a combination of remote and onsite work at our downtown Dallas office. Our...Remote workHourly payFull timeContract workWork at officeShift workWeekend work- Our Software Support Specialists interact with both internal and external customers to deliver a high level of technical support. In this role, you will serve as the single point of ownership for computer software issues and are responsible for assuring customer satisfaction...Work from home2 days per week
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