Quality Control Manager

HELP US BRING THE GIFT OF HEALTH TO LIFE. Working at Pharmavite is an experience like no other. With a focus on complete nutrition for all, each endeavor is urgent and every day counts. You'll have the opportunity to work on the #1 selling national vitamin and supplement brand, Nature Made, as well as an exciting portfolio of other products that are shaping the future of the healthy living industry. Consumer-driven innovation, high quality products and a promising portfolio, all driven by a team with a shared sense of purpose -- that's Pharmavite. Join us to bring the gift of health to life. This role is not available for any form of immigration sponsorship or support, including completion of the Form I-983 training plan required for STEM OPT. The Quality Control Manager leads the QC laboratory team in executing quality operations strategies that drive strong performance, reliable delivery, and continuous improvement. This role oversees laboratory performance indicators and ensures the sampling, testing, and evaluation of incoming raw materials, bulk products, in-process materials, and finished goods are completed against approved specifications and standard operating procedures. Responsibilities: Manages the performance and development of laboratory staff in multiple labs, provides leadership to the chemistry and microbiology QC lab supervisors to ensure operational alignment and provides appropriate development coaching. Oversee the chemistry and microbiology lab supervisors to ensure compliance, alignment and optimum lab performance against appropriate standards and procedures. Ensure assigned areas are adequately resourced, and staff is properly trained in relevant processes, procedures and methods and able to perform their duties efficiently, effectively and safely. Oversee the department for recruiting, hiring, assigning, directing, developing and evaluating staff in the accomplishment of project milestones and function-specific activities. Monitors and evaluates staff performance, providing coaching and development opportunities to drive optimal performance. Provides leadership to the chemistry and microbiology quality control teams in sampling, testing and associated activities in support of manufacturing and supply chain operations. Set strategy, direction, and goals for the assigned team in conjunction with divisional leadership and in alignment with corporate objectives. Lead key quality management, process deployment and continuous improvement projects and initiatives. Provides oversight and prioritization for laboratory activities associated with chemical, physical and microbiological testing of incoming raw materials, bulk and finished products. Functions as "process owner" for key quality processes within assigned areas of responsibility, ensuring excellent delivery, performance and continuous improvement. Ensures the appropriate investigation processes have been followed ensuring root cause analysis and corrective action have been identified for non-conformances or deviations from SOPs. Monitors laboratory spending against budget and recommend capital expenditures to ensure cost effective laboratory operations. Develop, review, revise, or approve standard operating procedures (SOP's), test methods, specifications and other quality documents as required. Represent Quality Control on cross-functional projects, teams and meetings originating from Operations, Tech Ops., R&D, Regulatory, etc. as appropriate. Coordinate with LIMS Administrator on LIMS development activities to ensure system functionality and accuracy. Manage and liaise with outside Contract Laboratories. Other duties as assigned Minimum Qualifications: Education: Requires a minimum of a bachelor’s degree in chemistry, Chemical Engineering Microbiology, Biology or other related science. Advanced degree preferred. Certification: ASQ or Six Sigma/Lean certification with continuous process improvement experience is preferred. Experience: Requires seven to ten years' experience in a consumer-packaged goods company such as Nutraceutical, Dietary Supplement or Pharmaceutical testing laboratory operations, including a minimum of five years supervisory experience. Knowledge/Skills/Abilities: Requires: Demonstrated success as a leader and developer of technical staff. Demonstrated teamwork and leadership skills to facilitate interaction with cross-functional team members such as Manufacturing, QA and QC, Regulatory and outside vendors and consultants. Strong project, organizational, computer, statistical, and time management skills. Excellent communication skills, both written and verbal. Comprehensive knowledge of physical, chemical and microbiological analysis, manufacturing operations, and current Good Laboratory Practices. Demonstrated knowledge of good laboratory safety practices and ability to manage a QC laboratory safely in accordance with standard operating procedures and good manufacturing practices. Thorough understanding of operation of laboratory equipment such as HPLC, ICP, Spectrophotometer, GC, FTIR, and dissolution apparatus. Experience with lab information systems (LIMS) is preferred. Physical Requirements: Almost continuous exercise of manipulative skills, walking, standing. Exposed to minor health hazards. Frequent, intermittent, intense and/or close attention to detail Environment: Constant exposure to disagreeable elements. Safety: The incumbent must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others. Supervisory Responsibility: The incumbent has direct supervisory responsibility for one to five employees and indirect supervisory responsibility for up to 50. OUR OFFER Here, career paths aren't predefined, and bureaucratic limitations don't exist -- you have the opportunity to grow, learn from industry pioneers, and develop the way you want to. Pharmavite is investing more in the development of our team -- to help us deliver on our purpose and help you achieve your career aspirations. Our environment is geared to fuel curiosity, encourage experimentation, and generate learning as this is the way we develop ourselves and our organization. Pharmavite is committed to meeting the needs of our employees and their families with a Total Rewards package that's as comprehensive as the vitamins and supplements we deliver to consumers. With competitive compensation programs and standout benefits, we provide employees with optimal health and well-being -- as well as peace of mind. These rewards -- plus our new recognition program -- ensure employees feel supported both at work and home. National Target Base Pay Range: $100,000.00 - $166,000.00 The salary range for this position is based on national standards. For candidates in California and the New York metro, the Target Base Pay Range is $110,000.00 - $184,000.00, to reflect the cost of living and market conditions in those areas. Actual compensation will take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location, education, experience, qualifications and job-related skills. It is not typical for an individual to be hired above the midpoint of the range for their role, and compensation decisions depend on the facts and circumstances of each case. This information is provided to applicants in accordance with state and local laws. Base pay is only one component of our total rewards offerings, and we will take the full offering into consideration when presenting an offer of employment. Our total rewards package for this position may also include an annual performance bonus, Medical, dental, and vision benefits, 401K match, and other wellness benefits. Pharmavite provides compensation for all overtime hours worked by non-exempt (hourly) employees in accordance with state and federal law. The need to work overtime hours will be determined by management, based on customer and business necessity, to meet the needs of our business. Pharmavite may require employees to work overtime. Visit Pharmavite.com/careers to learn more about our mission and discover an opportunity that's right for you. Health and wellness begins with us. Pharmavite is an equal opportunity employer. We prohibit employment discrimination and harassment based on race, color, religion, age, sex, sexual orientation, gender, national origin, and any other basis protected by state and federal law. Pharmavite recruits, hires, employs, trains, promotes, and compensates individuals solely based on job-related qualifications and abilities. Pharmavite also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation to complete the application process, please email View email address on click.appcast.io. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications of employees assigned to this job. CALIFORNIA FAIR CHANCE ACT: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Pharmavite in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All of our career opportunities are regularly published and updated on Pharmavite.com’s Careers section. If you have already provided your personal information, please report it to your local authorities. Any fraudulent activity should be reported to: View email address on click.appcast.io. DISCLOSURE: Any misrepresentations or false statements during the application process, including regarding U.S. work authorization and/or the need for immigration sponsorship or support, may result in the rejection of candidacy or the termination of employment. More than 50 years ago, our founders aimed to improve health & wellness by focusing on the basics—good nutrition and essential vitamins & minerals. Since that day, we’ve become a leader in the health and wellness industry and have earned the trust of consumers, healthcare professionals, and retailers alike. Our sole purpose then and now is to bring the gift of health to life, by helping people achieve a healthier way of living. This purpose is our passion and priority. Helping people live healthier, fulfilling lives is no simple task. Guiding us on our journey are our core beliefs. Simply put, we believe energy and vitality fuel the pursuit of happiness. We believe our world of plenty is creating a poverty of health, but good health should be within reach for all. We also believe in achieving good health through the power of complete nutrition—not quick fixes—and that you can’t have trust without truth. Culture isn't something that's easily explained, but you know it when you feel it. And at Pharmavite, we like our people to feel supported. PRO-GROWTH You deserve opportunities to excel and grow professionally, no matter what role you play at Pharmavite. So we offer training and development opportunities to help you pursue your goals. FULLY DIVERSE Everyone has a different view of the world, and we love that. Having a workplace where everyone is heard is key to good collaboration and meaningful participation. HEALTH-MINDED Health isn't something we deliver only to customers. Our employees and their families are on the receiving end too, through wellness programs that help us practice what we preach. JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Pharmavite in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All of our career opportunities are regularly published and updated on Pharmavite.com’s Careers section. If you have already provided your personal information, please report it to your local authorities. Any fraudulent activity should be reported to: View email address on click.appcast.io.