Compliance Coordinator

Compliance CoordinatorAre you passionate about fostering vibrant communities and ensuring residents' satisfaction? Join our dynamic team at Associa, a leading community management company dedicated to enhancing the living experience in our managed properties. We are currently seeking a proactive and enthusiastic Compliance Coordinator to support our community management initiatives.Benefits Summary:Vacation accrual begins after 90 days at 6.67 hrs per month with a cap at 160 hours, depending on years of serviceEmployees who are active and full-time are eligible to accrue 3.34 hours per month up to a maximum of 40.00 hours (5 days) per calendar year401k offered9 paid holidaysMedical, dental and vision offeredShort and long term disability plus other voluntary insurance optionsWorld-Class TrainingIndividual and Branch Achievement BonusesCAI (Community Association Industry) Course/Designation AssistanceEmployee Referral Bonus ProgramWellness IncentivesCompensation:$25.00 - $30.00 per hour; direct experience highly consideredHow Our Employees Make an Impact:Our Compliance Coordinator plays a crucial role in fostering a sense of community within our managed properties. Such responsibilities include:Conduct regular site inspections, roughly 60% of time, of assigned HOA communities to identify and document covenant violations, maintenance concerns, and compliance issues.Monitor community appearance and adherence to governing documents, including CC&Rs, design guidelines, and association policies.Prepare detailed inspection reports, photographic documentation, and compliance correspondence for homeowners and boards.Track and manage compliance cases from identification through resolution, ensuring timely follow-up and accurate recordkeeping.Maintain compliance tracking systems and databases, ensuring all inspections, notices, and communications are accurately documented.Review architectural and property modifications to ensure they align with community standards and governing documents.Identify common community maintenance issues and proactively communicate recommendations to preserve property values and community aesthetics.Monitor deadlines and compliance timelines to ensure consistent enforcement of association rules and policies.Partner with management teams to promote positive resident relationships while maintaining fair and consistent compliance practices.Ensure compliance activities are conducted in accordance with association governing documents, company policies, and applicable regulations.Travel throughout assigned communities to perform inspections and maintain a visible association presence.Collaborate with the Community Managers to ensure effective communication channels between residents and management.Administrative Support of the Community Managers, as needed.Self-motivated, proactive, detail oriented, and a team player.Time management and time critical prioritization skills.RequirementsHigh School Diploma or GEDMinimum one year experience in customer serviceKnowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient levelKnowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient levelKnowledge of customer service best practices and conflict resolution techniques at a proficient levelAbility to maintain confidentiality and discretion in the performance of all duties and responsibilities.Able to prioritize, manage time, and meet deadlines.Able to interpret verbal and/or written instructions at a proficient level.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.