Coordinator of Data Processing
Catholic Schools Office, Diocese Of Wilmington
Coordinator Of Data Processing
This on-site position is located in Wilmington, Delaware. The Catholic Diocese of Wilmington is seeking a Coordinator of Data Processing who will oversee and coordinate all aspects of data processing for Diocesan appeals and campaigns.
The schedule for this full-time position is Monday through Friday, 8:30 am - 4:30 pm, and may require occasional hours or days outside of the normal work schedule, as needed.
Essential Functions:
- Manage CRM functionalities for all campaigns within the scope of the Development office.
- Reconcile online giving with CRM.
- Review new pledge reports submitted by parishes. Verify data ensuring accuracy of donations, both individual as well as parish.
- Perform data entry relative to campaign pledges and payments. Verify data ensuring accuracy of donations, both individual as well as parish.
- Adjust Annual Catholic Appeal and/or other campaign pledge amounts, upon a donor's request. Reflect changes in donor's file and parish data. Adjust installment payments when necessary.
- Process campaign website pledges, gifts of stock, IRAs, and matching/employer giving.
- Maintain complete and accurate data files related to development activities and maintain records and reports of all monies received.
- Communicate effectively with donors, parish volunteers, and vendors through telephone, written, and in-person contact.
- Generate statistical and analytical reports in CRM by preparing various queries based on requested parameters.
- Establish parameters for and generate various computer lists relating to development-initiated campaigns.
- Archive Annual Catholic Appeal pledge cards and statements of payment; prepare for storage.
- Serve as telephone support for the Development Office.
- Provide auditors with requested data for annual review.
Requirements:
Minimum Qualifications:
- High school diploma or equivalent and three years of data systems experience to include report creation.
- Comprehensive knowledge and experience with computers, including Microsoft Office/365, spreadsheet and database management software, and email applications.
- Strong interpersonal skills and effective written and oral communication skills.
- Ability to enter data with speed and accuracy.
- Ability to manage multiple tasks simultaneously and meet required deadlines.
- Strong problem-solving and decision-making skills.
- Attention to detail, organized, ability to work independently with good time management skills.
- Ability to maintain confidentiality while working with confidential/sensitive materials, information and data.
- Willingness to consent to a satisfactory criminal background check and drug screening in accordance with applicable laws.
- Ability to build trust and rapport with individuals from diverse cultural, socio-economic, and ethnic backgrounds.
- Commitment to the mission and values of the Diocese of Wilmington.
Schedule:
- 8 hour shift
- Day shift
- Monday - Friday
Benefits:
- 403(b)
- 403(b) matching
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
- Employee assistance program
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