Custom Jewelry Production Assistant

Company Overview: TraxNYC is one of the world’s most recognized custom jewelry companies, known for creating high-end diamond jewelry, custom pieces, and luxury designs for a global audience. Our company moves fast, operates at a high level, and maintains extremely high standards across every department.

The Role: We are looking for a Custom Jewelry Production Assistant to support the custom production team through organization, coordination, and execution of daily operations. This is a hands-on role inside a serious production environment — ideal for someone who understands the pace, pressure, and attention to detail required in the jewelry industry.

Role Responsibilities:

• Track and manage custom jewelry pieces throughout the full production process from start to finish
• Handle production paperwork, job tracking, and organization of daily workflows
• Coordinate with sales staff and internal production teams to ensure timelines are met accurately
• Approve and organize custom design submissions and production details
• Assist with developing new jewelry collections and product concepts for the website
• Maintain accurate records using Monday.com, Shopify, and Google Sheets
• Run errands throughout the Diamond District including pickups, drop-offs, sourcing support, and production coordination
• Monitor the status of repairs, custom orders, and inventory movement
• Support daily operational flow across multiple departments in a fast-paced environment
• Help maintain high standards for quality control, organization, and workflow efficiency

Qualifications:

• Jewelry industry experience is required
• Highly organized with strong attention to detail
• Able to multitask and operate efficiently in a fast-moving environment
• Professional, reliable, and punctual
• Strong communication and teamwork skills
• Creative mindset is a plus
• Experience with Monday.com, Shopify, Google Sheets, or similar systems is a plus
• Familiarity with custom jewelry production workflows is strongly preferred

This Role Is Not For You If:

• You do not have jewelry industry experience
• You struggle with organization or time management
• You are looking for a slow-paced or low-responsibility position
• You are uncomfortable handling multiple tasks and deadlines daily

Compensation & Schedule:

• $19–$25 per hour depending on experience
• Monday–Friday
• 11:00 AM – 7:00 PM
• Employee discounts and growth opportunities available

Work Location: In Person — New York, NY