Genesys Call Flow Developer Lead
$68k - $108kFull-time
Mastech Inc.
Salary: $68,000 - 108,000 per year Requirements:
- 7+ years of experience managing Genesys call flows.
- 5+ years of experience with Java and Spring Boot.
- 3+ years of experience using APIs and microservices.
- Knowledge of multiple phases of the software development lifecycle (SDLC).
- Strong problem-solving skills and the ability to adapt your approach to changing situations.
- Ability to use data, experiments, and customer feedback to guide growth in this area.
- Ability to mentor and develop talent.
- Excellent oral, written, and presentation skills.
- Experience using tools such as Jira and Confluence.
- Skills with Genesys Cloud Architect, Java, REST APIs, JSON/XML, OAuth, SQL, and AWS or Azure.
- Familiarity with Genesys Cloud Admin UI, Postman, Git, Jira or Confluence, and Terraform or Archy.
- Bachelors or masters degree in Computer Science, Information Systems, or a related field.
- Design and implement IVR flows, contact routing, and bot integrations in Genesys Cloud Architect, including inbound and outbound calls, email, and SMS.
- Develop custom integrations with internal systems and third-party applications using Genesys Cloud REST APIs and webhooks.
- Create and maintain campaigns and contact lists for outbound operations.
- Participate in Agile ceremonies, including sprint planning, code reviews, and retrospectives, and work with the team to support high-quality code and continuous delivery.
- Maintain documentation for workflows, integration patterns, and deployment processes.
- Lead the design, development, and deployment of IVR flows, contact routing, and interactions using Genesys Cloud Architect, including configuration of data actions and system integrations through Genesys Cloud APIs.
- AWS
- Architect
- Azure
- Cloud
- Confluence
- Flow
- Genesys
- Git
- Support
- JIRA
- JSON
- Java
- OAuth
- Postman
- REST
- SQL
- Spring
- Spring Boot
- Terraform
- XML
- microservices
- UX UI Design
- DevOps
More:
We are hiring a Genesys Call Flow Developer Lead for a full-time, remote role. This position focuses on developing and deploying Genesys Cloud solutions.
last updated 41 week of 2026
Vacancy posted 4 days ago
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