Concierge

Title: Concierge Location: Roosevelt Island Org Unit: Housing-Roosevelt Island Work Days: Friday - Tuesday - Overnight Shift Weekly Hours: 35.00 Exemption Status: Non-Exempt Salary Range: $24.84 - $27.91 *As required under NYC Human Rights Law Int1208-2018 - Salary range for this role when Hired for NYC Offices Position Summary Under direct supervision, is responsible for maintaining the safety and satisfaction of residents and guests within his/her assigned building Job Responsibilities Monitors access to the property and checks for valid identification. Greets all residents and guests upon entry. Announces and registers guests. Monitors the arrival and departure of vendors or contractors. Ensures that the Concierge Desk is secured at all times. Receives, sorts and distributes mail; accepts and signs for package deliveries. Ensures safety of residents. Responds to emergency situations and regulates unauthorized activity. Escalates issues as needed. Troubleshoots and resolves resident complaints. Coordinates move-in and move-out activities. Maintains a log of shift activity. Escalates any issues or concerns. Provides supervision of the porter staff when directed. Education May vary Experience Previous related experience Knowledge, Skills and Abilities Prior door person or front desk experience is preferred. Licenses and Certifications Working Conditions/Physical Demands Ability to work flexible hours, including weekends, early mornings and/or late nights Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of "any person, any study." No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans' Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.