HVAC Sales & Service Technician

Job Description

Job Description

Calloway & Sons LLC is seeking a full-time HVAC Sales & Service Technician who knows how to fix problems, sell enhancements, and ensure total customer satisfaction! As a member of our New Orleans, LA team, you'll have more control over your paycheck as you earn revenue through upgrades and replacements. If you thrive on hands-on work and delivering the right solutions for each person's unique needs, keep reading!WHY JOIN US?At Calloway & Sons LLC, a well-established heating and cooling company serving the Greater New Orleans Area since 2006, we pride ourselves on our dedication to exceptional customer service and satisfaction. With a strong focus on professionalism and care, our family-owned company helps clients beat the heat and stay comfortable in their homes and businesses.We're offering our HVAC Sales & Service Technician:Competitive earning potential of $80,000 – $140,000+ per year with hourly pay and performance incentivesMedical, dental, and vision benefits with company contributionCompany vehicle/vehicle allowanceCompany-provided iPad and uniformsPaid training and developmentPaid holidays and vacation timeAdvancement opportunities and a mentorship programBonus structurePTOFlexible scheduleCompany partiesOur team is made up of the best of the best, and we value everything our individual employees bring to the table. If you want to complete rewarding work, help others, and have your talents truly appreciated, join us!DO YOU MEET THESE QUALIFICATIONS?Experience as a residential HVAC service technicianExperience selling upgrades and servicesProven ability to generate repair revenue on service calls without pressuring customersExcellent diagnostic, troubleshooting, and problem-solving skillsAbility to clearly explain technical information in layman's terms and appropriately communicate findings to homeownersAbility to build rapport and foster trust with customersComfort with recommending repairs, upgrades, memberships, and replacementsValid driver's licenseWHAT WILL YOU DO AS OUR HVAC SALES & SERVICE TECHNICIAN?Typical hours are Monday through Friday with some weekend work as needed. Our service area covers New Orleans and the Northshore. We're looking for an enthusiastic, communicative person who can drive service revenue without pressuring customers or compromising quality. You'll perform repairs and maintenance on residential heating and air conditioning systems, recommend system upgrades, and help build and maintain a pipeline of happy customers. Responsibilities include:Assessing residential systems and equipment to accurately diagnose the source of problemsClearly explaining service options to homeowners and promoting the benefits of relevant system upgrades, replacements, and improvementsCompleting hands-on work and closely documenting your services, findings, and customer interactionsEnsuring customer satisfaction and encouraging referralsEducating homeowners on their heating and air conditioning systems, providing tips for efficiency and performanceREADY TO APPLY AND ADVANCE YOUR CAREER?Reach new heights as our HVAC Sales & Service Technician! Apply with our short initial form.Must have the ability to pass a background check.