Customer Service Representative

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Signing bonus Vision insurance About the Role: Join Aire Serv of Knoxville as an Customer Service Representative, where you’ll play a vital role in our dynamic team. We are dedicated to providing exceptional HVAC services and ensuring the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Specific Responsibilities: Receive incoming calls in a professional and courteous manner Scheduling appointments Assigning daily work/calls to other team members Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls and respond to customer complaints Maintain office services by organizing office operations and procedures, and preparing and reviewing purchase orders. Perform other duties as needed which may include cross-training in related positions Job Requirements: Minimum two years of admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently General computer knowledge, including Microsoft Office Typing skills are a plus About Us: Aire Serv of Knoxville has been serving the community for over a decade, providing top-notch heating and cooling solutions. Our commitment to customer satisfaction and employee development makes us a trusted choice for HVAC services, where we prioritize a supportive and rewarding work environment. #J-18808-Ljbffr