Director of Customer Success & Implementation Delivery
Jobleads-US
Veeva Systems, Inc. in the San Francisco Bay Area is seeking a Head of Customer Success and Implementation Delivery to lead the Ostro team and oversee customer success and services.
The role focuses on helping customers implement products, achieving measurable adoption and ROI, and collaborating with sales and product teams. You will drive team growth, set priorities, and foster relationships with customer leadership while contributing to strategic initiatives and company-wide events.
#J-18808-Ljbffr Jobleads-US$200k - $270k
...At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public... ...biopharma companies. As Head of Customer Success and Implementation Delivery, you will lead our customer success and services team and...ImplementationWork at officeLocal areaWork from homeFlexible hours- The Director, Customer Success (internally we call it Customer Experience (CX)) Pod Leader is accountable... ...adoption goal-setting and outcome delivery to set adoption goals across the pod... ...with Sales, People Science, Implementation, Support, and RevOps to drive customer...ImplementationWork from homeFlexible hours
$164k - $176k
Dealpath is hiring a Director of Customer Success to lead and scale a high‑performing Customer Success organization responsible for retention... ...scalable processes, and partner cross‑functionally with Sales, Implementation, and Product to ensure customers realize measurable...ImplementationFlexible hours$150k - $190k
...healthcare. About the team The Customer Success team is responsible for... ...About the role We’re hiring a Director, Customer Success to own... ...You will define what “great implementation” looks like in a category... ...you’ll own Implementation Delivery : Support end-to-end deployments...ImplementationContract workRemote workFlexible hours$180k - $220k
The Head of Implementation & Customer Success owns post-sale delivery and customer outcomes for Wonderschool’s government and enterprise customers. The role leads... ....## How this job comparesCompared with 56 open director customer success jobs on October 10, 2026.Pay:...ImplementationLong term contractPermanent employmentRemote work- ...Metriport, a healthcare data-exchange company, is seeking a Head of Customer Success in San Francisco. Lead the customer-facing function from implementation through renewal, partnering with Implementation Engineers and Support to ensure adoption and growth. This role...Implementation
- ...market fit (multi-million dollar ARR, 100+ customers including Amazon One Medical, Circle... ...the helm of the ship, growing customer success from 1 to 100 at an early stage startup... ...sales. This means everything from our implementation efforts during pilot period to our expansion...ImplementationWork at officeWork from homeRelocationFlexible hours
- ...About Base Base is building the AI Customer Growth Platform for modern B2B companies... ...sophisticated enterprise Marketing, Customer Success, and GTM organizations that are... ...AINS CS org. You will own onboarding, implementation, adoption, customer health, ongoing success...ImplementationFull time
$200k - $250k
...Enterprise Regional Delivery Position Overview Enterprise Accounts – Regional Delivery... ...across the enterprise portfolio. Successfully partner with stakeholders across the... ...’s degree Background in technology implementation and process optimization for large‑scale...ImplementationDaily paidTemporary workLocal area- ...Head of Client Delivery About the Company Fast-growing company building AI and automation systems... ...the full post-sales lifecycle. The successful candidate will be responsible for client onboarding, implementation, and ensuring long-term success and adoption....ImplementationRemote work
- ...Roboflow in New York seeks a Head of Delivery to own and scale how we move our most complex customers from vision to production. You will lead and evolve the Delivery organization, including Implementation Engineering and Forward Deployed Engineering, building the teams...Implementation
- ...Senior Director of Customer Success About the Company Leading healthcare technology company providing an AI-native operating system purpose-built for behavioral health organizations Industry Computer Software Type Privately Held About the Role...
- ...Zip is seeking a Senior Customer Success Manager to oversee a growing enterprise customer base. You’ll collaborate with sales, implementation, engineering, and product teams, advising clients on B2B purchasing for maximum efficiency. The ideal candidate will possess substantial...ImplementationFlexible hours
- ...banks, lenders, asset managers, and law firms. About The Role Customer success is one of the most important functions at Luthor. Our... ...Your job is to make customers successful—from onboarding and implementation through adoption, expansion, and renewal. You’ll have real...Implementation
$120k - $140k
...making sure our largest and most complex customers achieve the outcomes they came to us... ...helping shape how Bobyard does customer success as we scale.To do that, you will:Own a... ...customer success, account management, or implementation at a B2B SaaS company, ideally with...ImplementationFull time- ...Customer Success Manager Oma Fertility is a network of fertility clinics located across the United States that provides medical, financial... ...Manager, you will be involved directly in the creation, implementation, use, and iteration of the processes to support the...Implementation
$350 per month
...Founding Customer Success Manager Gumloop is seeing massive enterprise adoption. Shopify, Instacart, DoorDash, and Ramp are rolling... ...yourself, and guide customers through their own technical implementations ~ Comfort operating in a fast-moving, early-stage environment...ImplementationTemporary workRemote work- Customer Success ManagerThis role must be based in the San Francisco Bay Area (California).OpenRouter is the open AI routing and infrastructure... ...market and zoom in to the tactical details of a customer's implementation.Commercial Grit: A proactive mindset regarding renewals and...Implementation
$123.1k - $273k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust.... ...potential challenges and risks to your customer's implementation.Communicate the value of Signature Success. Be accountable...ImplementationFull timeWork experience placementWork at officeFlexible hoursWeekend work3 days per week- ...operating with intensity, staying close to our customers, and pushing each other for excellence.... ...Overview As an Enterprise Customer Success Manager, you’ll play a critical role in... .... What You'll Do Strategic Implementation: Lead the integration of Harvey into...ImplementationWork at office
$210k - $270k
...exchange points, serving AI and ML customers (inference platforms, model developers... ...a hundred locations. The Role The Director of Customer Success builds and owns QumulusAI's post-sale... ..., Tooling & Reporting Select and implement CS tooling (CRM integration, health...Contract work- ...ambition and expertise to create excellent customer experiences. Be among the first to... ...for you! Support Store Manager in the implementation of initiatives and achievement of goals... ...for the sales staff. Records delivery of merchandise, compares record with merchandise...ImplementationWorldwide
$146.25k - $195k
...Enterprise Customer Success ManagerAs an Enterprise Customer Success Manager, you will be the trusted advisor and business owner for a... ...create recovery plans, and lead cross-functional resolution of implementation, product, support, commercial, and relationship issues....Implementation- ...a branded wallet solution to increase customer retention and unlock new growth opportunities... ..., high-EQ individual to own customer success. This role drives cross-functional... ...understand their business, goals, and implementation with Ansa. Proactively drive initiatives...ImplementationRelocationShift work
- ...quickly. About the Role This is a customer-facing role focused on strategic relationship... ...expansion opportunity development Implement proactive retention strategies and early... ...with sales, support, customer success, and our CEO to ensure scaled customers...Implementation
$176.6k - $239k
...(ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon... ...this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their... ...be a key player in driving customer success through their cloud journey,...ImplementationLocal areaFlexible hours- ...scale and make people, and companies, more successful. We believe coaching is among the most... ...enterprise partnerships, end to end: implementation, utilization, renewal, and expansion.... ...You will work directly with the VP of Customer Experience (who currently owns this book...ImplementationRemote workHome office
- ...over 400%, and have built a deep base of loyal customers. Since our founding 4 years ago, we’ve moved... ...the founders. What you’ll do Onboarding & implementation Own customers from signed contract through their first successful payouts. Understand what each customer is...ImplementationFull timeContract workFor contractors
$85k - $115k
...healthcare. The Opportunity You will own the post-sale success and satisfaction of approximately 10 medium and... ...the lead on these accounts, supporting all aspects of customer health from implementation to renewal . Your work will ensure customers are fluent...ImplementationContract workRemote workShift work- ...Customer Success ManagerReducto is the agentic document platform for leading AI teams who demand enterprise performance at scale. We provide... ...objectives. You're comfortable discussing both technical implementation details and big-picture business outcomes.You're Process-...ImplementationWork at officeLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director of Customer Success & Implementation Delivery. Be the first to apply!
- head of customer success San Francisco, CA
- director of customer success San Francisco, CA
- IT delivery manager San Francisco, CA
- senior delivery manager San Francisco, CA
- delivery supervisor San Francisco, CA
- delivery manager San Francisco, CA
- delivery director San Francisco, CA
- customer San Francisco, CA
- work from home customer San Francisco, CA
- verizon customer San Francisco, CA




