Datacenter Site Leader + Thermal + AC Power - Phoenix Az

The Site Leader will provide world class jobsite leadership for large, long-duration, high-profile projects for Vertiv power and/or thermal equipment. The Site Leader is the primary Vertiv Service on-site technical representative for large jobs, from construction start, through start-up, site acceptance testing, and project completion. The Site Leader is required to establish, grow and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Site Lead is required to work in tandem with the assigned Project Manager to drive cost controls, schedule adherence, resource management, and ultimately a positive customer experience. DUTIES & RESPONSIBILITIES: ROLE SUMMARY Provide jobsite construction and technical leadership for large projects Working knowledge of critical infrastructure equipment in data centers, including Vertiv-manufactured equipment Leads a multi-disciplinary on-site team consisting of Project Leaders, Installers, Technicians, Customer Engineers, and subcontractors Represents Vertiv at daily customer meetings and can speak to technical requirements for the day's schedule to coordinate activity with other parties on-site Leads and supports start-up and site testing activities for assigned projects Ensure sufficient manpower on-site each day to perform start-up and site testing work Assist during start-up and site testing as necessary, depending upon man-power availability and site location Provide daily status reports to Service Management, Project Management and sales rep TECHNICAL RESPONSIBILITIES Keeps current on Vertiv equipment start-up and commissioning processes, procedures, and tools-of-the-trade Keeps current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY RESPONSIBILITIES Leads daily Vertiv toolbox talk, pre-job safety walk and inspection, and drives any necessary corrective/preventative actions required in a timely fashion Responsible for the adherence and administration of all site and Vertiv Safety policies on job sites Operates in a safe manner in accordance with published safety guidelines Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Report all work related accidents or injuries within 24 hours to the appropriate personnel Must be a role model to fellow associates with regards to safety by setting a positive example Lead by example with the use of STOP WORK Authority, Good Catch engagement, and timely closure of necessary corrective/preventative actions ADMINISTRATIVE RESPONSIBILITIES Ensure adherence to Vertiv Warranty process in partnership with Project Manager Provide accurate and timely reporting in accordance with published guidelines Timecards, expense reports, mileage reports, SR/task closure, forms, et al. Supports Project Manager with obtaining any necessary technical data so Project Manager can maintain project systems Maintain company property according to company policies Credit cards, PPE, test equipment, laptop, smartphone, et al. CUSTOMER SATISFACTION RESPONSIBILITIES Provide proper and adequate communication to internal and external customers Ensure daily alignment of customer expectations and Vertiv activity, and drive clarification/re-alignment if there appears to be misalignment of expectations Maintain customer satisfaction rates according to company guidelines PERSONAL PERFORMANCE EXPECTATIONS Make decisions based on the Fundamental 5 in order of importance: Safety, Quality, Timeliness, Cost, Productivity Capable of making timely decisions, technical and commercial, under pressure Maintain productive utilization rate according to company guidelines Adhere to company dress code and safety regulations Understand and comply with company startup/escalation process and procedures In all aspects of job requirements, must lead by example, and conduct themselves aligned to Vertiv Behaviors Ability to communicate with all levels within the organization -Managers, co-workers, Support Services, sales, electronic communications, et al. Ability to handle stressful situations and provide a calming effect to customer High level of diplomacy when interacting with internal and external customers QUALIFICATIONS: Experience (one or more of the following) ASEET or ASMET preferred Equivalent industry experience, specifically leading and actively participating in start-up and commissioning of power and/or hvac equipment preferred Six years' military experience in a related field Minimum 2 years of experience in Industrial construction management Interpersonal Skills Vertiv Behavior practitioner Strong organizational skills Independent operator Strong verbal and written communication skills Able to build and maintain trusting customer relationships Collaborative and cooperative in high-stress environments Able to communicate at all l #J-18808-Ljbffr Vertiv Group