Sales and Service Technician

Sales and Service Tech

This is an excellent position for an entrepreneur! Are you looking for a 6-figure career opportunity? Do you want to be in control of the sales and service cycle? Do you want to be the captain of your own ship? Do you want to get paid directly in proportion to what you produce and bring to the company? If the answer is YES to all of these, then SoftWash Systems can be your new home.

The Service & Sales Technician is responsible for providing exceptional on-site customer service while performing exterior cleaning services and supporting sales growth through relationship building and lead generation. This position combines technical field work with customer engagement, helping homeowners, commercial clients, and property managers understand the value of professional SoftWash Systems® solutions. This is a hands-on role for an individual who enjoys working outdoors, interacting with customers, operating specialized equipment, and contributing to the growth of a fast-paced service organization. The ideal candidate is dependable, safety-minded, mechanically inclined, and motivated by delivering outstanding results.

Essential duties and responsibilities include:

• Perform residential and commercial exterior cleaning services, including roof cleaning, house washing, concrete cleaning, paver restoration, and other specialty services.
• Safely operate SoftWash Systems® equipment, pumps, hoses, sprayers, and related tools according to company standards.
• Mix, handle, and apply cleaning solutions in compliance with manufacturer guidelines and environmental best practices.
• Conduct pre-job and post-job site inspections to ensure quality and customer satisfaction.
• Maintain a clean, organized, and professional appearance of company vehicles, trailers, and equipment.
• Complete daily equipment inspections and report maintenance needs promptly.
• Follow all company safety procedures, OSHA guidelines, and personal protective equipment (PPE) requirements.

Sales & customer engagement:

• Serve as the face of the company by providing professional, courteous, and knowledgeable customer interactions.
• Identify additional service opportunities while on-site and educate customers on available maintenance programs and cleaning solutions.
• Generate and submit qualified leads for residential, commercial, HOA, property management, and municipal opportunities.
• Assist with estimates, proposals, and follow-up communications as directed by management.
• Build positive relationships with homeowners, business owners, property managers, and facility maintenance personnel.

Team & administrative responsibilities:

• Maintain accurate job records, photos, and service documentation using company software and mobile applications.
• Participate in company meetings, training programs, and certification courses.
• Support warehouse organization, inventory management, and vehicle loading/unloading activities.
• Assist with trade shows, community events, and marketing initiatives as needed.
• Work collaboratively with fellow technicians and office staff to ensure efficient scheduling and excellent customer experiences.

Qualifications:

• High school diploma or GED required.
• 1-5 years of outside sales experience.
• Ability to close on cold calls.
• Previous experience in exterior cleaning, pressure washing, landscaping, construction, home services, or a related field preferred.
• Strong customer service and communication skills.
• Mechanical aptitude and ability to operate power equipment safely.
• Valid Florida driver's license with an acceptable driving record. (<6 points)
• Ability to pass criminal background check.
• Ability to work independently and as part of a team.
• Basic smartphone and tablet proficiency for job documentation and communication.
• Willingness to complete and pass company-provided technical and safety training certifications.

Physical requirements:

• Ability to lift and carry up to 75 pounds.
• Ability to stand, walk, bend, climb ladders, and work outdoors for extended periods.
• Comfortable working in varying weather conditions, including Florida heat and humidity.
• Ability to safely operate and maneuver service vehicles and equipment.
• Be on your feet 8+ hours a day

Preferred characteristics:

• Positive attitude with a strong work ethic.
• Detail-oriented and committed to delivering high-quality workmanship.
• Professional appearance and demeanor.
• Self-motivated with a desire to grow within the organization.
• Passion for serving customers and representing the company brand.
• Ability to work on small equipment.

Compensation & benefits:

• Competitive hourly wage.
• Plus, production bonus.
• Plus, sales commission on closed sales.
• Paid on-the-job training and professional certification opportunities.
• Company-provided uniforms and safety equipment.
• Paid time off and holidays.
• Career advancement opportunities into lead technician.
• $45k + base pay + 10% sales commission + 3% override

Benefits (after 90 days):

• Health insurance (employee only)
• Earn up to one month of PTO
• Paid week off between Christmas and New Year's Day
• 401(k) available
• Dental available
• Disability available

If you can't confidently do all of these, you won't succeed here. If you meet and exceed the above items and have what we need below, please apply.

Apply in person at:

341 Specialty Point

Sanford, FL 32771

View phone number on click.appcast.io

Ask for Chuck

OR On-Line