BDC Manager - Internet Sales

BDC Manager – Internet Sales & CRM | $80K–$105K+ | Monday–Friday, Weekends OffDeVoe Buick GMC Subaru | Naples, FLLead our internet sales department, and have your weekends to yourself. DeVoe Automotive is seeking an experienced BDC Manager to lead our internet sales department across our Buick, GMC, and Subaru stores. You'll own our CRM, our follow-up process, and our lead reporting, and you'll lead our Business Development Representatives.This is a true Monday–Friday leadership role. No Saturdays, no Sundays, no rotation.Why DeVoe?We combine the stability of a family-owned dealership group with the structure, technology, and leadership of a high-performing organization. We live our core values every day:We do the right thingWe passionately careWe are team-orientedWe are driven to excellenceThis is a long-term career opportunity with a growing organization, where your work directly shapes the success of our sales operation.Compensation$80,000–$105,000+ annuallyBase salary plus monthly bonus on department appointments set, appointments shown, and vehicles soldPaid weeklyWhat You'll DoCRM: Own and administer our CRM, including users, lead routing, lead sources, and data quality.Process: Build and maintain lead follow-up schedules and the email and text templates for new, unsold, and re-engagement leads.Reporting: Track and report response time, appointment set, show, and close rates. Present monthly results to leadership.Lead-source ROI: Measure the performance of each lead provider and recommend where to invest.Leadership: Supervise, coach, and set goals for our BDRs, using call reviews and CRM activity to drive improvement.Sales: Personally handle internet leads and sales calls, and set appointments that show.Collaboration: Work closely with sales managers and leadership to improve results from first contact to sold.What We're Looking For2+ years of dealership internet sales or BDC experience, with leadership or supervisory experience preferredStrong working knowledge of an automotive CRM (Reynolds Focus, VinSolutions, DriveCentric, eLeads, or similar)Comfort with Excel and reporting, and the ability to turn data into actionExperience coaching, training, or leading othersOrganized, process-driven, and accountableProfessional communication by phone, text, and emailBenefitsMonday–Friday schedule, weekends offMedical, dental, and vision insurance401(k) with employer matchPaid time off (vacation, sick, holidays)Life and disability insuranceAdvancement opportunities within the organizationRequirementsFull-time, Monday–Friday. Valid driver's license. Pre-employment background check and drug screening.DeVoe Automotive is an Equal Opportunity Employer and Drug-Free Workplace.