IS Application Analyst - Epic Resolute Hospital Billing (02134)

Job Description SummarySouth Shore Hospital, Southeastern Massachusetts's leading provider of emergency, acute, and outpatient care, is seeking an experienced Epic Resolute Hospital Billing Analyst to join our IS team. Reporting to the Access & Revenue IS Manager, the successful candidate will develop workflows, system configurations, change documentation, and train staff on Epic Epic Resolute Hospital Billing application functionality. The location of this role is flexible, with work able to be conducted from our office in Weymouth, or hybrid in-person/remote, or fully remotely (must live in MA if fully remote).Job DescriptionResponsibilitiesDevelop workflows, system configurations, change documentation, and training staff on Epic Resolute Hospital Billing applications functionalityAnalyze procedures and problems within manual/automated health care systems; report findings and when applicable recommends options for resolutionsFormulate system scope and objectivesAct as a liaison with all areas of the hospital, utilizing the software application, conducting meetings to determine future enhancements, and preparing and maintaining related documentation Skills & AbilitiesExcellent written, verbal, and interpersonal communication skillsAbility to use stand flowcharting tools and techniques to create and maintain business process and functional flow chartsProficient knowledge of web-based technologies, processes, and analyticsAbility to deliver IT solutions through the entire systems development lifecycle (requirements, design, build, test, deploy, and support)Ability to employ software quality assurance and testing concepts, techniques, industry best practices, tools and standardsAbility to employ systems analysis concepts, techniques, industry best practices, tools and standardsAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization existsExcellent skills in dealing with unstructured problems that affect efficiency and effectiveness of customersBasic knowledge of standardized improvement methodologiesProficiency in Microsoft Office including Word, Excel, and Power Point requiredQualificationsBachelors degree in Computer Science or related field preferred2+ years of directly-related business applications experienceKnowledge and experience with health care information systems or knowledge of processes and workflows common in physician practices across varied specialties combined with advanced computer skillsUnderstanding of current business practices and computing systems, interfaces and hospital and medical group practice standard software including computer systems and methods utilized in structuring and preparing input data for computer applicationsAnalytical and technical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systemsIT or operational experience in one or more of the following areas is a plus: Hospital Coding, Hospital Billing, Professional Billing, Claims, Contracts.Demonstrated knowledge of clinical documentation and orders databases, data conversion models, workflows, master files, category lists, synonyms and preference listsProficiency or certification in Epic applications: Epic Resolute Hospital Billing. Epic Contract Maintenance also preferred.