Fleet Consulting Executive

Job Overview The Fleet Consulting Executive II will retain and grow 100% of the clients assigned to their portfolio. This role’s focus is to understand and identify the unique needs of each client, what they value, and how fleet supports their business. Using this understanding, this role will develop, communicate and own an ongoing strategic Business Plan that delivers an optimal mobility program. In addition to ensuring 100% client retention, this role is also focused on maintaining current use of enrolled programs and services, while continually demonstrating the value of Wheels’ services. Key Responsibilities – Essential Functions As a Fleet Consulting Executive II, your goal will be 100% client retention and high client satisfaction scores for clients assigned to your portfolio. Strategic management and a sense of ownership of Wheels clients assigned to your portfolio – you will lead the partnership with our clients and contribute to a client’s ability to achieve goals as well as Wheels’ growth objectives. Execution of all tasks as outlined in the Wheels Client Management program for clients assigned to your portfolio. Work with clients to increase penetration of ancillary services within the existing client portfolio, resulting in incremental revenue billing. Identify vehicles that are contracted for services but are not currently utilizing those services. Engage the client to secure enrollment in contracted service for those vehicles. Develop an understanding of each client assigned to your portfolio – their fleet needs, goals and business objectives. Create and execute the strategic Client Management program for each client annually. Act as an influential advocate for clients by communicating their needs and priorities to decision‑makers and service providers within the Wheels organization. Collaborate with Clients and Wheels Associates to overcome opportunities. Proactively review data for clients assigned to your portfolio to provide recommendations that support their business objectives. Ensure the organization is aware of client feedback from routine interactions with clients as well as formal Client Satisfaction Survey results. Hold the internal organization accountable for action plans to increase client satisfaction when necessary. Serve as an internal and external advocate for Wheels and our clients. Plan, develop, present, and lead Client Business Reviews with all key clients within your portfolio. Maintain timely and accurate client records in Salesforce. Perform other duties assigned to ensure overall departmental efficiency. Leadership Responsibilities No direct management responsibilities, but will provide day‑to‑day guidance and feedback. Competencies – Skills Strong organizational skills and capacity to manage multiple clients simultaneously. Ability to tailor communication style to all levels within the client organization, switching from high‑level strategy to detailed data review as needed. Focus and attention to detail. Ability to compile and analyze data and exercise critical thinking to support recommendations. Makes energy, versatility, enthusiasm and is a self‑starter, able to work independently. Excellent verbal and written communication skills; project management skills. Acts as a catalyst to drive change and process improvement. Assumes ownership and accountability for all actions, both internal and external. Education and Experience Bachelor’s Degree or at least five years of equivalent strategic account management experience. Fleet experience preferred. Knowledge and use of Salesforce and Microsoft Office Suite (Word, Excel, PowerPoint) required. Strong knowledge of Excel is required. Ability to manage and direct meetings, and make public presentations before small and large groups. Certified Automotive Fleet Manager (CAFM) certification preferred. Flexibility and willingness to adapt with the company’s needs. Core Values Integrity – Always act with integrity and honesty. One Team – Treat others with dignity and respect; act as a cohesive, inclusive and accountable team that makes a difference. Innovation – Drive continuous improvement, spark creativity and embrace next‑generation thinking. Customer Success – Ensure that customer and driver success is at the heart of everything we do. Cultural Attributes Discipline Drives Quality – Plan the trip, think proactively, hold a high bar and follow through using experience and systems. Intellectually Curious – Fuel your mind, be bold, challenge assumptions, think differently and create new possibilities. Commit and Deliver – Own it; take responsibility for your work from start to finish and be accountable for results. Relationships Matter – Build trust with key internal and external stakeholders; relationships drive success. Job Specifications, Physical Demands and Work Environment Work Environment: This position is ideally located in Georgia or Illinois; remote candidates with relevant experience are also considered. Position Type/Standard Schedule: Full‑time, Monday through Friday. Travel: Must be willing to travel at least 40% of the time. Physical Demands: Speak, hear and see; use hand and fingers for keyboard and phone; sit or stand for extended periods; reach above head to pull paper attachments. Disclaimer Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Our Benefits Wheels provides a robust benefits package that is market‑leading and competitive, ensuring outstanding care for you and your family. Pay Range $87,100–$121,900 The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan based on company performance and individual performance. Compensation ranges are based on several factors, including job function, level, and geographic location. Final offer amounts are determined by multiple factors such as candidate experience, education, certifications, skill level, and expertise. EEO Statement Wheels is a Drug‑Free Workplace. All employment is contingent on successful completion of drug and background screening. Wheels is an equal‑opportunity affirmative‑action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans. #J-18808-Ljbffr Wheels, LLC