Nutrition Technician

Primary City/State: Phoenix, Arizona Department Name: Culinary & Nutrition‑Hosp Work Shift: Varied Job Category: Facilities, Environmental Services, and Culinary A rewarding career that fits your life. Banner Health is a certified Great Place To Work® and strives to be the best place to work in healthcare. As a Nutrition Technician, you will be part of a cohesive team that strives to achieve premier patient services. You will oversee the Tray Line and load trays onto delivery carts for Room Service Attendants; coordinate deliveries to patients based on best practices and rhythms while problem solving when issues arise. Preferred Qualifications & Work Schedule Experience as RSA or kitchen within the hospital setting or similar experience. Shift: 8 Hours Full Time Varied Shifts—primarily 11:30am‑8pm; consistent weekends and holidays are required. Additional $1/hour weekend shift differential for all weekend shifts (and an 18%-night shift differential if/when applicable). Banner Estrella Medical Center Banner Estrella Medical Center is a 353‑bed acute‑care hospital providing a full range of health care services to the fast‑growing communities of west Phoenix. Opened in 2005, this innovative, fully electronic facility features electronic medical records, computerized physician order entry, digital radiography, sophisticated ICU monitoring and more. It has been named one of the “ten most innovative hospitals in the country” by Newsweek Magazine and is recognized as one of Phoenix’s Best Hospitals by U.S. News and World Report. POSITION SUMMARY This position is responsible for providing patients with menu and tray/patient meal service, for receiving and forwarding patient requests and communication to dietary staff when appropriate. Works to provide patient satisfaction with dietary and food services. This position is also responsible for diet office processes and may provide lead responsibility for the diet office in the absence of a supervisor, including making assignments for position coverage. CORE FUNCTIONS Visits patients to obtain or discuss menu selections based upon diet ordered. Using judgment, checks that patient selections are appropriate to the defined selections for the diet prescribed, and makes modified diet decisions whether in the diet office or on the patient unit as required. Enters or records all daily patient meal selections and preferences for one or more patient units. Provides patients with standard information for prescribed diet. Requests dietary staff assistance when needed. Provides diet office processing including editing patient menus, tallying daily menu item counts from patient menus and preparing production sheets. May lead in patient tray assembly/patient meal service process, assure food presentation meets quality standards, and check patient trays for menu compliance. Position is responsible for the diet office processes. May deliver and serve meals while making independent judgments about special requests, snacks and nourishments as assigned to patient rooms or nursing units. Under minimal supervision, this position interacts with patients and families, other food service staff, nursing staff, and dietary staff. Requires the ability to follow a work routine with minimal supervision, to work quickly and correctly while providing good customer service and maintaining dietary, food quality and sanitation standards. Ensures that the diet office processes are completed and may provide lead responsibility in absence of a supervisor, typically during evening and/or weekend shifts. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. Reading, writing and mathematical skills. Understanding of nutrition services, common modified diets, and portion measures. 3 years of related experience and/or education in health care nutrition services. Ability to effectively lead assignments and reschedule staff assignments in the absence of a supervisor as required. Proficiency with business computer software system and point of sale systems. Ability to learn food handling regulations and pass certification tests as required. Demonstrated effective customer service skills. PREFERRED QUALIFICATIONS Additional skills and knowledge in health care nutrition services. Bilingual skills preferred in some assignments. Additional related education and/or experience. EEO STATEMENT Banner Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics. Banner Health supports a drug‑free work environment. #J-18808-Ljbffr