Product Release Manager

Product Release Manager

Job Category: Product Management

Full-Time

Hybrid

Portsmouth, NH, USA (Hybrid), Remote (U.S.-based candidates working EST hours)

Description

At Loftware, It's all right there — the scale, the expertise, and the opportunity to grow your career in a business-critical industry.

Job Title: Product Release Manager

Possible locations: Portsmouth, NH, USA (Hybrid), Remote (U.S.-based candidates working EST hours)

Please note: Visa sponsorship is not available for this role.

Key Responsibilities

Release Planning & Execution

• Own the product release calendar, including major launches, minor releases, and patches.
• Translate product roadmaps and engineering delivery plans into clear, executable release plans.
• Coordinate release readiness activities across Product, Engineering, QA, Marketing, Sales, Support, and Services.
• Facilitate go/no-go release decisions and manage release milestones.

Cross-Functional Coordination

• Serve as the primary point of contact for all release-related activities.
• Lead cross-functional release meetings and enforce clear roles, responsibilities, and timelines.
• Ensure dependencies, risks, and blockers are identified early and actively managed.

Readiness & Enablement

• Ensure all customer-facing and internal stakeholders are release-ready, including:
• Documentation
• Training and enablement materials
• Release notes and customer communications
• Support and Services preparedness
• Partner closely with Product Marketing on launch planning and messaging.

Governance & Quality

• Define and maintain release management processes, standards, and best practices.
• Ensure releases meet quality, compliance, and security requirements.
• Drive continuous improvement through retrospectives and data-driven insights.

Communication & Transparency

• Provide clear, consistent release status updates to leadership and stakeholders.
• Maintain release dashboards, timelines, and artifacts.
• Actively manage expectations and communicate changes, risks, and impacts.

Qualifications

Required

• 5+ years of experience in release management, product operations, program management, or related roles.
• Strong experience working in product-led, software or SaaS organizations.
• Proven ability to coordinate complex, cross-functional initiatives.
• Excellent communication and stakeholder management skills.
• Strong organizational skills with attention to detail and follow-through.
• Experience with Agile / Scrum / View email address on click.appcast.io or similar delivery models.

Preferred

• Experience supporting cloud, enterprise, or platform-based products.
• Familiarity with DevOps, CI/CD pipelines, and modern release practices.
• Experience working with global teams.
• Background in Product Management, Engineering, or Technical Program Management.

Success Metrics

• On-time, predictable releases.
• High release quality (low post-release defects or escalations).
• Strong cross-functional alignment and stakeholder satisfaction.
• Consistent, repeatable release processes adopted across teams.
• Improved organizational readiness and launch effectiveness.

Why This Role Matters

The Product Release Manager is a force multiplier —ensuring that great product ideas turn into successful customer outcomes. This role bridges strategy and execution, enabling teams to ship faster, with higher quality, and greater confidence.

We win with inclusion

• At Loftware, inclusion, diversity, and belonging are paramount to our success and our culture.
• We are an equal opportunities employer. This means we are committed to recruiting qualified applicants regardless of race, color, religion, age, sex, gender, national origin, disability, or protected veteran status.
• We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

About us

We make the Supply Chain work

At Loftware, our end-to-end cloud-based labeling platform helps businesses of all sizes manage labeling across their operations and supply chain and our solutions are used to print over 51 billion labels every year. With over 500 industry experts and 1,000 global partners, Loftware maintains a global presence with offices in the US, UK, Germany, Slovenia, China, and Singapore making us a trusted partner for companies in automotive, chemicals, clinical trials, consumer products, electronics, food & beverage, manufacturing, medical device, pharmaceuticals, retail/apparel, and more.