Communications & Marketing Operations Manager

Communications & Marketing Operations Manager

We believe that great healthcare is an essential safeguard of human dignity. At Laborie, we know the work we do matters – it's what fuels our motivation and contributes to our success. If you're ready to make a positive impact in the lives of patients across the globe, we'd like to meet you. We support and empower our employees to grow their careers in an environment that encourages a sense of belonging and a connection to doing good. We're not afraid to roll up our sleeves to make our goals a reality and work together to solve for our customers. We reward and recognize our employees based on our values of Aspire to Greatness, Respect All, Own It, Working Together, Persist with Passion.

About the Role

We're looking for a Communications & Marketing Operations Manager who can bring structure, clarity, and operational excellence to the Communications and Digital Marketing team. You'll be the central connector who ensures projects flow smoothly, messaging remains consistent, and our systems and processes scale as the business grows. This role blends strategic partnership, operational leadership, and hands-on execution. You'll collaborate closely with cross-functional partners, support high-visibility communications, and build the workflows that enable the team to perform at its best.

Lead Cross-Functional Alignment & Strategic Coordination

• Translate stakeholder needs into clear, actionable plans with timelines
• Ensure alignment and smooth handoffs across teams and workstreams
• Represent Communications & Digital Marketing in planning discussions
• Build documentation, SOPs, and playbooks to create consistency across the team

Strengthen Communications and Content Development

• Support and shape content including internal communications, digital channels, video, and stakeholder updates
• Provide editorial oversight and strategic messaging support
• Draft sensitive or high-visibility communications as needed

Drive Operational Excellence & Process Improvement

• Design and implement scalable workflows, templates, and processes
• Identify inefficiencies and develop repeatable solutions
• Manage and optimize the marketing technology stack and project management systems

Support Digital Execution and Compliance & Quality Best Practices

• Jump in on website, email, social, or other channels during peak periods
• Manage selected digital marketing projects end-to-end
• Maintain processes that support GDPR, regulatory, clinical, and legal compliance
• Bring forward new digital trends, tools, and best practices.

Minimum Qualifications:

• 7–10 years of experience in communications and/or marketing, or a related field
• Exceptional writing and editorial skills, experience supporting senior leaders
• Demonstrated strength in building processes and improving workflows.
• Hands-on experience with digital channels (web, email, social).
• Proficiency with marketing technology and project management tools.
• Proven ability to manage cross-functional projects.
• Flexible, generalist mindset with a willingness to jump in where needed.

Preferred Qualifications:

• Background in life sciences, medtech, or regulated environments.
• Experience in a matrixed, multinational company.
• Familiarity with Microsoft Suite, Canva, Asana, CMS or email platforms.
• Strong organizational and visual communication skills.
• Passion for continuous improvement and operational excellence.

Why Laborie:

Our Mission every day is to operate as a world-class specialist medical company making and advancing technologies that preserve and restore human dignity. We do that today by helping people with pelvic and gastrointestinal conditions live normal lives, and by helping mothers and babies have safe deliveries.

• Paid time off and paid volunteer time
• Medical, Dental, Vision and Flexible Spending Account
• Health Savings Account with Company Funded Contributions
• 401k Retirement Plan with Company Match
• Parental Leave and Adoption Services
• Health and Wellness Programs and Events

We are interested in a qualified candidate who is eligible to work in the United States. However, we will not be sponsoring work visas for this position, at this time. Laborie provides equal employment opportunities and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any characteristic protected under applicable law. Laborie is committed to providing access and reasonable accommodation in our services, activities, education, and employment for individuals with disabilities.